Customer Service Representative - Onsite

Company: Alorica
Location: Fredericksburg
Posted on: May 18, 2024

Job Description:

Now Hiring Customer Service Representatives!Find yourself with Alorica, a global leader in customer experience. As a Customer Service Representative, you'll be playing a vital role in addressing concerns, providing top-notch support, and making a difference one interaction at a time.What You'll Do: Help customers with product/service support Document call-related information for auditing and reporting Maintain and update customer information as necessary Upsell current customers on new or enhanced servicesWhat You ll Get: Health, dental, and vision coverage/HSA PTO 401(K) retirement plans Leadership programs Paid training and tuition reimbursement Employee discounts program (groceries, travel, insurance, phone plans, health and wellness, pet supplies, and more) Employee assistance program Additional voluntary benefits Associated topics: agente de servicio al cliente, answer, call center, clerk, client service, csr, internship, representative, support, technical support

Keywords: Alorica, Richmond , Customer Service Representative - Onsite, Hospitality & Tourism , Fredericksburg, Virginia