Night Auditor
Company: Drury Plaza Hotel Richmond
Location: Glen Allen
Posted on: April 10, 2021
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Job Description:
Rise. Shine. Work Happy.
SO MUCH MORE
Property Location:
11049 West Broad Street - Glen Allen, Virginia 23060-5937
BASIC FUNCTION & JOB DUTIES:
Performs all front desk related functions including but not limited
to checking guests in/out, promoting sales related programs,
maintaining guest records, cash handling, etc. Responsible for
auditing the previous day's receipts to verify and balance entries,
runs reports and verifies accuracy of information. May also assist
with set up of breakfast. May include food preparation, set up,
service and/or cleaning. Only team member on property for the
majority of the work shift and must be willing to and have the
ability to work alone. Responsible for guest safety and security
during overnight hours.
Ensures an exceptional guest experience by providing courteous,
efficient, friendly service to all guests and potential guests in a
professional manner. Responds promptly and efficiently to
inquiries, requests and complaints with a +1 Service Attitude.
Contributes to maintaining a positive work environment at all times
for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY :
Requires ability to take written and verbal direction and speak
English clearly and read English. Requires ability to relate to the
public in a warm, friendly manner in providing a hospitable
environment. Requires ability to give attention to detail and to
handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels' policies and
procedures, for guest services. Requires ability to handle money,
make change and utilize office machines in the normal day-to-day
activities. Maintains the front desk lobby area in a clean and
organized manner. Complies with hotel's safety and security rules
and instructions in performing work efficiently while protecting
self, team members, guests and the hotel. Must be willing to and
have the ability to work alone as scheduled. At some locations, may
be the only team member on property during work shift.
You belong at Drury Hotels.
Learn about and apply to join our family of employees.
Keywords: Drury Plaza Hotel Richmond, Richmond , Night Auditor, Accounting, Auditing , Glen Allen, Virginia
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