Sr. Business Analyst- ATM & Cash Channel
Company: Capital One
Location: Glen Allen
Posted on: June 24, 2022
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Job Description:
Knolls 5 (12022), United States of America, Glen Allen,
VirginiaSr. Business Analyst- ATM & Cash ChannelThe Capital One ATM
& Cash Channel is looking for a well qualified ATM industry
practitioner to lead improvement efforts for the ATM monitoring and
dispatching capability. The primary goal of this role is to execute
and improve the ATM monitoring strategy for Capital One's ATM
fleet. Capital One currently has 1900 ATMs throughout its national
banking footprint. The fleet offers both cash withdraw and enhanced
image deposit functionality with additional capabilities coming in
the near future.Our Business Analyst analyze channel data and
partner with Capital One IT, 3rd party suppliers, and internal
stakeholders to deliver continuous improvement efforts, and to
improve the quality of the ATM performance and customer experience
of Capital One's ATM fleet.This is a fast paced operational
environment, so the ideal candidate will be able to manage multiple
priorities, is extremely detail oriented and analytical, and is
comfortable communicating with a broad audience including senior
stakeholders as well as 3rd party suppliers.**The roles and
responsibilities for this position include the
following:**Monitoring Strategy:+ Support ATM & Cash Management in
achieving a well managed status for ATM Monitoring performance+
Work with team to realize the monitoring strategy and opportunity
roadmap to optimize the existing hardware performance while we
deploy new ATM capabilities+ Maintain relationships with key
partners and suppliers to ensure teams are in sync with future
directionMeasurement & Research:+ Develop monitoring metrics and
dashboards to measure and publish fleet performance+ Experienced in
Excel macro development and data analysis+ Able to utilize and able
to run SAS Enterprise Guide scripts+ Able to create data tables and
extract from data warehouse using SQL queries+ Develop reporting
improvement methods as shifts in fleet make up and capabilities
occur+ Support Channel with data analysis and reporting
needsImplementation:+ Manage the deliver and implementation of the
new monitoring initiatives through execution, ensuring alignment
with all stakeholders+ Identify and implement Value Stream based
process improvements to improve customer experience and increase
Bank efficiencySkills:+ Strategic & analytic orientation: A proven
track record of decision making and problem solving based on
analytics. Conceptual thinking skills must be complemented by a
strong quantitative orientation, given that a large part of the
business is based on rigorous analytic marketing & credit risk
management+ Strong business judgment, leadership and integrity:
He/she should be a tenacious decision maker, able to bring a
healthy, aggressive, yet responsible approach to business+ Strong
communication skills: Impeccable written and oral communication
credentials, coupled with strategic influencing skills and the
ability to drive agreement through intellect, interpersonal and
negotiation skills+ Clear results orientation: display an intense
focus on achieving both short and long term goals. He/she should be
able to drive and execute an agenda in an uncertain and fluid
environment+ Successful track record of thriving in a fast paced,
entrepreneurial and dynamic environment. Previous consulting
experience is a plus**Basic Qualifications:**+ Bachelor's Degree+
At least 1 year of experience in analysis**Preferred
Qualifications:**+ Master's Degree in Business or quantitative
field such as Finance, Economics, Physical Sciences, Math,
Statistics, Engineering+ 1+ years of experience in Statistical
model building+ 1+ years of experience in market research+ 1+ years
of experience in SQL querying+ 2+ years of experience in business
analysis+ 1+ years of experience in consultingCapital One will
consider sponsoring a new qualified applicant for employment
authorization for this position.No agencies please. Capital One is
an Equal Opportunity Employer committed to diversity and inclusion
in the workplace. All qualified applicants will receive
consideration for employment without regard to sex, race, color,
age, national origin, religion, physical and mental disability,
genetic information, marital status, sexual orientation, gender
identity/assignment, citizenship, pregnancy or maternity, protected
veteran status, or any other status prohibited by applicable
national, federal, state or local law. Capital One promotes a
drug-free workplace. Capital One will consider for employment
qualified applicants with a criminal history in a manner consistent
with the requirements of applicable laws regarding criminal
background inquiries, including, to the extent applicable, Article
23-A of the New York Correction Law; San Francisco, California
Police Code Article 49, Sections 4901-4920; New York City's Fair
Chance Act; Philadelphia's Fair Criminal Records Screening Act; and
other applicable federal, state, and local laws and regulations
regarding criminal background inquiries.If you have visited our
website in search of information on employment opportunities or to
apply for a position, and you require an accommodation, please
contact Capital One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com . All information you
provide will be kept confidential and will be used only to the
extent required to provide needed reasonable accommodations.For
technical support or questions about Capital One's recruiting
process, please send an email to Careers@capitalone.comCapital One
does not provide, endorse nor guarantee and is not liable for
third-party products, services, educational tools or other
information available through this site.Capital One Financial is
made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Richmond , Sr. Business Analyst- ATM & Cash Channel, Accounting, Auditing , Glen Allen, Virginia
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