Manager, Site Reliability Engineering

Company: Jobot
Location: Richmond
Posted on: September 18, 2023

Job Description:

95% Remote / Monthly Onsite visits to Virginia Beach / Direct Hire / Mentor, coach, and lead a global team of Cloud Engineers, Site Reliability Engineers, and Cloud Architects for a cloud-based process automation platform software companyThis Jobot Job is hosted by: Blake WilliamsAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $130,000 - $140,000 per yearA bit about us:We are a fast-growing, private-equity-backed technology company that provides the only seamlessly integrated workflow and rules platform for business process automation. Using our no-code BPM platform, customers across industry verticals are empowered with the ability to rapidly automate and transform their business processes, improve operational efficiency, and drive company results, regardless of technical skillset.Why join us?We use our very own solutions and expertise to drive success, and help organizations of all sizes to do the same. Our culture of excellence is rooted in the belief that happy, healthy, and engaged employees create the most positive results for both our employees and customers: We offer employees comprehensive benefits to stay with us for the long-term.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness ResourcesJob DetailsWe are looking for a talented and dependable IT Cloud Operations Manager to orchestrate our Cloud-based systems and practices as well as our internal IT systems to delight customers. You will ensure the availability, security, and cost-efficiency of these systems to support the business objectives and long-term goals of the organization. You will be to mentor, coach, and lead our global team of Cloud Engineers, Site Reliability Engineers, and Cloud Architects.Job Duties:
  • Schedule and coordinate meetings to review and solve customer issues.
  • Develop and execute a strategic technical and operational roadmap to meet business objectives
  • Manage customer and internal IT infrastructure
  • Secure systems to mitigate risks and vulnerabilities
  • Expand automation to drive consistency at scale
  • Enhance continuous infrastructure monitoring and alerting
  • Implement and review infrastructure metrics and take actions for optimization
  • Track and share platform deployment escalations with the Development Team
  • Lead and mentor a global team of Cloud Engineers, Site Reliability Engineers, and Cloud Architects
  • Understand common workflows, identify and eliminate inefficiencies, and work to identify needs
  • Represent the team to the larger organization, collaborating cross-functionally with a variety of service and sales teams
  • Advise on budgets, including forecasting and cost optimization
  • Manage vendor relationships to ensure functional requirements and SLAs are metIdeal Background:
    • 5+ years managing a global team of technical professionals
    • 5+ years using public cloud (Azure, AWS, GCP) stacks, build tools and web architectures
    • Experience running data centers and leading migration projects a plus
    • 5+ years building and deploying reliable, scalable, and secure solutions in Windows and Linux
    • Proven understanding of virtualization, networking, storage technologies, as well as security best practices
    • Proficient with underlying technologies (SQL, HTTP, SSL, DNS, Load Balancers, VPC's, Transit Gateway, VPN, caching, etc)
    • Experience with Kaseya and Powershell, as well as infrastructure as code tools such as Terraform
    • Experience contributing to security and privacy audits (PCI/DSS, SOC 2, HIPAA, ISO27001, etc)Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Keywords: Jobot, Richmond , Manager, Site Reliability Engineering, Accounting, Auditing , Richmond, Virginia