Service Account Manager

Company: CyberCoders
Location: Richmond
Posted on: January 14, 2026

Job Description:

Job Description Job Description Service Account Manager Service Account Manager Position Overview The Service Account Manager is responsible for managing and developing relationships with our commercial and industrial HVAC clients. This role focuses on ensuring customer satisfaction, increasing service revenue, and providing exceptional support to clients in the HVAC industry. Key Responsibilities Develop and maintain strong relationships with clients in the HVAC sector. Identify and pursue new business opportunities within existing accounts and new clients. Coordinate and oversee the delivery of HVAC services to ensure customer satisfaction. Collaborate with sales and technical teams to provide tailored solutions for clients. Monitor service contracts and ensure compliance with agreed-upon terms and conditions. Conduct regular check-ins with clients to assess their needs and address any issues promptly. Prepare and present reports on account performance and service metrics. Qualifications Bachelor's degree in Business, Marketing, or related field preferred. Proven experience in account management or sales within the HVAC industry. Strong understanding of HVAC systems, including AC solutions for commercial and industrial applications. Excellent communication and interpersonal skills to build rapport with clients. Ability to analyze data and make informed decisions based on account performance. Proficient in CRM software and Microsoft Office Suite. Benefits Competitive Salary: $120k - $140k Medical Insurance Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Paid Time Off Paid Holidays - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 10/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Keywords: CyberCoders, Richmond , Service Account Manager, Accounting, Auditing , Richmond, Virginia