RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Remote Credentialed Tax Professional

Company: Intuit
Location: Richmond
Posted on: October 12, 2019

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions


    Qualifications


    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

      For internal use: tst

Keywords: Intuit, Richmond , Remote Credentialed Tax Professional, Accounting, Auditing , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Budget Analyst
Description: Summary:Seeking a fulltime Budget Analyst--for our fast paced and rapidly growing project management and consulting firm, working onsite at a progressive Federal Agency in Downtown Washington D.C.. Forty (more...)
Company: Agile Group USA
Location: Arlington
Posted on: 10/23/2019

Residential Financial Professionals
Description: Edgewood Management Corporation is looking to hire seasoned Residential Financial Professionals in Gaithersburg, MD Edgewood Management Corporation provides--superior real estate management and--Edgewood (more...)
Company: Edgewood Management Corporation
Location: Gaithersburg
Posted on: 10/23/2019

Washington DC - Senior Auditor
Description: Regional CPA firm seeks Senior Auditors. Full time or contractor position that offers excellent compensation and benefits package. Please visit the firm's website for more information regarding the (more...)
Company: Tichenor & Associates, LLP
Location: Arlington
Posted on: 10/23/2019


Accounting Assistant
Description: We are searching for a motivated Accounting Assistant who is an excellent multitasker with exceptional communication and time management skills. Accounting Assistants can expect to assist the Accounting
Company: Cleaning Company
Location: Arlington
Posted on: 10/23/2019

IT Project Manager- Financial/Budget Systems
Description: Overview:What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure You (more...)
Company: Guidehouse
Location: Washington
Posted on: 10/23/2019

Accountant/Office Manager
Description: Title: Accountant/Office ManagerEmployee Type: ExemptReports To: President Purpose:--Provide financial and administrative support for busy DC Office, President and Directors --Work Schedule: 8:00 a.m. (more...)
Company: Iron Fabrication Services
Location: Washington
Posted on: 10/23/2019

Audit Remediation and Liaison Support - Senior Associate
Description: Overview:What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure You (more...)
Company: Guidehouse
Location: Washington
Posted on: 10/23/2019

Senior Manager, Card Technology Finance
Description: McLean 1 19050 , United States of America, McLean, VirginiaAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard (more...)
Company: Capital One
Location: Alexandria
Posted on: 10/23/2019

Bilingual Spanish Tax Expert - CPA - Seasonal Remote
Description: Job DescriptionOverview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable (more...)
Company: Intuit
Location: Alexandria
Posted on: 10/23/2019

Federal Audit Remediation / Federal Accounting Senior Associate
Description: Overview:What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure You (more...)
Company: Guidehouse
Location: Washington
Posted on: 10/23/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds