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Front Desk Receptionist - PT

Company: America's Best
Location: Glen Allen
Posted on: May 6, 2021

Job Description:

Job Description WHAT WOULD YOU DO? THE SPECIFICS * Ensure high quality customer service. * Ensure a smooth flow of customers through the store. * Answer, screen, and forward incoming phone calls in accordance with NVI protocol. * Process and understand managed care plans. * Obtain and document information from the insurance company as needed. * Schedule and confirm appointments, follow-up visits and classes. * File all patient records daily and pull patient files for the next days appointments. * Check on status and notify customers when orders are in or of any delays. * Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs. * Keep reception area tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

Keywords: America's Best, Richmond , Front Desk Receptionist - PT, Administration, Clerical , Glen Allen, Virginia

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