Receptionist / Administrative Assistant
Company: Consulate Healthcare
Posted on: November 22, 2021
Purpose of Your Job Position
As a Consulate employee, you are entrusted with the responsibility
of carrying out your daily tasks and assigned duties while
demonstrating Consulate's Core Values of Compassion, Honesty,
Integrity, Respect and Passion. You are expected to provide
innovative, responsible results with the creation and
implementation of new ideas and concepts that continually improve
systems and processes to achieve superior results. The primary
purpose of the position is to perform all front-office
administrative duties that are key to the successful operation of
the office; ensuring that all administrative and clerical functions
are completed on a daily basis and the needs of the office are met
within a timely manner.
As Receptionist / Administrative Assistant you are delegated the
administrative authority, responsibility, and accountability
necessary for carrying out your assigned duties. Your primary
responsibilities include greeting visitors, answering phone calls,
and serving as a communication conduit between the public and other
office staff. You will be exposed to all levels of management, both
internally and externally, to provide support and coordinate duties
as they are assigned. Excellent customer service is required at all
times. No supervisory function. This job description does not list
all the duties of the job. You may be asked by supervisors or
managers to perform other duties. You will be evaluated in part
based upon your performance of the tasks listed in this job
description. The employer has the right to revise this job
description at any time, for any reason.
Duties and Responsibilities
Facilitating Visitor Check-In and Check-Out
--- Welcome visitors upon their arrival. Provide check-in
instructions for the visitor log book and directions for where to
wait until their appointment.
--- Inform the appropriate staff members of visitor arrivals.
Enforce that visitors are greeted and escorted by a staff member to
their meeting destination and escorted back to the front desk at
the end of the appointment.
--- Monitor waiting room activity to ensure visitor comfort.
Scheduling Appointments and Communication
--- Answer, screen, and direct telephone calls (multiple lines) and
e-mails from the public and business associates.
--- Provide general information via phone or e-mail about the
company to the public.
--- Take and pass on accurate messages to staff.
--- Contact suppliers or business associates upon request.
--- Facilitate location of office staff on the premises through
--- Receive or direct general deliveries.
--- Process incoming and outgoing mail to include FEDEX, UPS, USPS,
--- Photocopy, fax, and scan documents for scheduled meetings and
--- Provide clerical / administrative support and perform special
projects as assigned by Corporate Office Manager.
--- Coordinate and arrange meetings as directed by Corporate Office
Manager. Provide set up for conference rooms by providing
equipment, supplies and other needed arrangements.
--- Maintain communication with the Corporate Office Manager to
correlate office arrangements and minimize conflict. Communicate
throughout the day with the Corporate Office Manager regarding any
office / vendor issues.
--- Work with Corporate Office Manager to ensure all equipment such
as fax machines, copiers, telephones, work order requests, shred it
bins, etc., are maintained.
--- Maintain the reception area, mailroom and conference rooms.
--- Order and maintain office supplies.
--- Open and close the office according to posted hours of
--- Contact emergency services when required and facilitate their
access to the facility. Contact Corporate Office Manager
immediately after placing emergency calls.
--- Demonstrate respect and compassion in every interaction.
--- Conduct oneself with the highest degree of honesty and
integrity in every interaction.
--- Demonstrate a passion for caring as evidenced by interaction
with co-workers and visitors.
--- Perform all other duties as assigned.
--- The Front Desk staff are required to wear Professional Business
Attire (participation in casual Friday is allowed and staff may
--- Follow established safety regulations to include
fire/protection/prevention, smoking regulation, infection control,
--- Follow established ergonomics policies and procedures governing
lifting techniques, repetitive tasks, and the use of the safety and
supplies to prevent work related injuries and illness.
--- Is subject to frequent interruptions.
--- Is involved with personnel, visitors, vendors and government
agencies/personnel, etc., under all conditions and
--- May be required to work beyond normal working hours.
--- Attends and participates in continuing educational
--- May be subject to hostile and emotionally upset personnel,
--- Is involved with personnel, visitors, government agencies,
vendors etc., under all conditions and circumstances.
--- Secondary Education Diploma or GED equivalent and previous
--- Must posses at least one year experience.
--- Must be able to work independently
--- Must possess excellent interpersonal, coordinating, and
--- Must be able to manage multiple tasks at one time.
--- Must be able to read, write, speak, and understand the English
language and posses good communication skills.
--- Must possess the ability to make independent decisions when
circumstances warrant such action.
--- Must be a supportive team member, contribute to and be an
example of teamwork and team concept.
--- Must possess the ability to deal tactfully with personnel,
visitors, government agencies/personnel, and the general
--- Must not pose a direct threat to the health or safety to other
individuals in the workplace.
Physical and Sensory Requirements
--- Must be able to move intermittently throughout the workday.
--- Must be able to speak and write the English language in an
understandable manner; Bi-lingual (English-Spanish) a plus.
--- Must be able to cope with the mental and emotional stress of
--- Must be able to see and hear or use prosthetics that will
enable these senses to function adequately to ensure that the
requirements of this position can be fully met.
--- Must function independently and have flexibility, personal
integrity, and the ability to work effectively with personnel and
--- Must meet the general health requirements set forth by the
policies of the company, which include a medical and physical
--- Must be able to relate to and work with difficult and sometimes
hostile people, either in person or on the phone.
--- Must be able to push, pull, move, and/or lift a minimum of 10
pounds, without assistance.
Keywords: Consulate Healthcare, Richmond , Receptionist / Administrative Assistant, Administration, Clerical , Richmond, Virginia
Didn't find what you're looking for? Search again!