Front Office Assistant
Company: Crossroads Treatment Centers
Location: Petersburg
Posted on: June 24, 2022
Job Description:
Job DescriptionCompany Description:Crossroads was founded on May
5, 2005 to serve a patient population battling with opioid
addiction. Since its founding in 2005, we have been a physician led
healthcare organization. The company has grown rapidly and now
includes 90+ treatment centers in 10 states. Each member of the
Crossroads team specializes in an area that supports the recovery
of over 26,000 patients, monthly. Crossroads' clinical staff
includes physicians, pharmacists, counselors, nurses, and other
service coordinators. Along with medication management, our staff
works closely with each patient to create an individualized
treatment plan aimed at building recovery and relapse prevention
skills.***Schedule***
- Wednesday - Petersburg, VA
- 9:00am-3:30pm
- Thursday - Richmond, VA
- 9:30am-4:30pmPosition Summary: We are seeking a compassionate
and strong Front Office Assistant to join our team for our OBOT
(Office-Based Opioid Treatment Program) in Virginia. Front Office
Assistants are responsible for the overall efficient operation of
individual clinical sites including, but not limited to preparation
of all materials needed to run the clinic, execution of the patient
experience during clinic and thorough follow-through with
post-clinical tasks.Essential Duties and Responsibilities include
the following and other duties that are assigned:
- Maintaining daily financial records, files and reconciles
deposit verification and reporting documentsessential to the
clinic's operation
- Prepares daily revenue report and submits to corporate office
daily
- Makes bank deposits
- Complete all facility prep work related to charting, drug
screening and lab work (if applicable)
- Ensure all post-clinic tasks have been completed
- Works with the manager and other staff in the coordination of
intake and treatment
- Assist's manager in the preparation of reports, budgets, grant
applications, and formal communicationswith outside agencies and
individuals
- Provides clerical and logistical support with respect to
regulatory agencies and reporting requirements,records meetings
(minutes) and committee assignments
- Answers phone in a timely and professional manner. Records
caller information and/or referralinformation as required. Forwards
calls to appropriate staff member as necessary
- Maintains confidentiality as required by State and Federal Law
(42CFR2, HIPAA, etc.)
- Maintains a friendly, yet professional attitude towards
patients and must be consumer focused
- Ensure the facility is always presentable by assisting with
daily cleaning duties including, but not limitedto, wiping down
counters, cleaning glass, emptying trash and running vacuum.
- Other tasks as requested by their manager
- Travel may be requiredPosition Requirements: The most qualified
candidates will possess the following:
- High School Diploma required (associate's or bachelor's degree
preferred).
- Minimum of one-year experience in healthcare/addiction
treatment preferred.
- No legal impediments to serving in a licensed opiate treatment
program.
- Must have a valid driver's license.
- Regular local travel is required.Qualification Requirements: To
perform this job successfully, an individual must be able to
perform eachessential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill,and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilitiesto perform the essential
functions.Position requires constant mental alertness, attention to
detail, and high degree of accuracy required in completing all
assignments. Strong problem-solving skills. Smart, driven,
exceptional work ethic. Must be able to follow oral and written
instructions and follow -through on all assignments. Excellent
organizational skills. Highly detailed-oriented. Ability to work
well in a group setting and independently.Education and/or
Experience: High School Diploma or equivalent is required.
Preferred candidate will have at least one (1) year in Office
Management (preferably in healthcare field) or equivalent,
including experience in cash handling.Language Skills: Ability to
read, analyze, and interpret human service periodicals,
professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and
procedure manuals. Ability to effectively present information and
respond to questions from groups of managers, clients, customers,
and the general public. Excellent communication and interpersonal
skills.Mathematical Skills: Ability to calculate figures and
amounts such as percentages, mean, mode and median ability to draw
and interpret graphs.Reasoning Ability: Ability to define problems,
collect data, establish facts, and draw valid conclusions.Physical
Demands: The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
regularly is required to stand, walk, sit, use hand to finger,
handle or feel objects, tools, or controls; and reach with hands
and arms.The employee occasionally lifts/carries paperwork, files,
office supplies, up to 20 lbs., pushes/pulls exerting up to 5-10
lbs. force, opening doors, file drawers, pushing files in drawers,
and kneeling/crouching and/or ability to reach lower file drawers,
file stretching to store of retrieve materials. Specific vision
abilities required by this job include close vision and the ability
to adjust focus. Frequent sitting at desk or computer while typing,
completing paperwork, or meeting with patients.Work Environment:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.Normal office environment where
there is no physical discomfort cue to temperature, dust, noise and
the like. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Keywords: Crossroads Treatment Centers, Richmond , Front Office Assistant, Administration, Clerical , Petersburg, Virginia
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