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Technical Writer

Company: JMA Wireless
Location: Richmond
Posted on: September 15, 2018

Job Description:

We are looking for an experienced technical writer to create high-quality documentation that contributes to the success of our business. The ideal candidate will maintain standardized and consistent practices while partnering with subject matter experts (SMEs) to ensure the accuracy of product documentation.
The JMA Wireless technical writer will be tasked with producing and editing instruction manuals, datasheets, installation guides, and other supporting documents. The ability to meet deadlines is an important part of the position. The technical writer will be working collaboratively with a diverse, global team of engineers, managers, and salespeople in a dynamic environment where attention to detail is critical.
Primary duties and responsibilities: -- Work with internal teams to obtain an in-depth understanding of our product and documentation requirements-- Produce high-quality documentation in accordance with the in-house style guide and provided templates -- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities-- Determine the needs of end users of technical documentation-- Work with physical product samples, taking photographs and screenshots as needed-- Conduct interviews with SMEs to elicit documentation requirements-- Revise existing documentation as required and requested-- Edit images using Adobe Photoshop, Illustrator or similar tools as needed
Qualifications:-- Two to three years of technical writing experience -- Native-level proficiency in English, both verbal and written -- Experience in creating high-quality documentation with attention to formatting, voice, audience, and detail-- Strong working knowledge of all Microsoft Office applications, including PowerPoint, Word, and Excel-- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures-- Sound judgment, strong sense of ethics, ability to work under tight deadlines-- Excellent organizational skills and business acumen as well as the ability to hold high-level conversations with managers and technical staff
Preferred qualifications:-- Strong working knowledge of MadCap Flare-- Strong working knowledge of all Adobe Creative Cloud applications, including Photoshop, Acrobat Pro, and Illustrator-- University degree in technical writing, English, journalism, communications, or computer science-- Experience working in the manufacturing sector-- Experience using Microsoft SharePoint as a document management system-- Experience using Microsoft Visio to create diagrams and flowcharts

Keywords: JMA Wireless, Richmond, Technical Writer, Advertising, Richmond, Virginia

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