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Senior Google Workspace Messaging Engineer

Company: Maven Wave
Location: Richmond
Posted on: May 6, 2021

Job Description:

Who We Are!At Maven Wave, we are relentless in hiring the industry's top talent. Each employee is hand-picked not only for their skills, but for their personality and broad expertise. We are looking for this rare combination of talent that sets us apart in the industry.Maven Wave helps leading companies make the shift to digital and shorten the fuse to innovation. We combine the expertise of top-tier consulting with the agility of a cutting-edge technology firm. This multidisciplinary blend of skills allows us to create unique digital advantages for our clients. Maven Wave's digital solutions are agile, mobile, rooted in analytics, and built in the cloud.Maven Wave, Google, and YOU: Work on a cross-functional team to deliver strategic projects that will help our clients maximize the business value of digital strategy and technology!Your Life As A Maven:* Serve as the main point of contact with the customer and the technical lead for the support team.* Ensure the architected support structure/agreement is upheld.* Identify iterative improvement opportunities to support structure* Troubleshoot and resolve escalated issues.* Review and resolve high profile tickets in the customers support queue.* Identify potential trends with the client and offer creative and deployable solutions to resolve.* Work with the client/stakeholders to deploy new Google features as they become available.Your Expertise:* 5+ years messaging with Google Workspace Experience* Google Professional Collaboration Engineer certification* Hands on experience with multiple messaging platforms ( Office 365/Exchange and Google Workspace)* Experience managing large deployments and migrations* Deep understanding of mail routing and network management* Bachelor's degree preferredYour X-Factor:* Aptitude - You have an innate capacity to transition from project to project without skipping a beat.* Communication - You have excellent written and verbal communication skills for coordination across projects and teams.* Impact - You are a critical thinker with an emphasis on creativity and innovation.* Passion - You have the drive to succeed paired with a continuous hunger to learn.* Leadership - You are trusted, empathetic, accountable, and empower others around you.Why We're Proud To Be Mavens!* Google Cloud North America Services Partner of the Year 2019, 2018, 2017* #21 Best Workplaces in Chicago, FORTUNE, 2018* Great Place To Work Certification, Great Place to Work, 2017 & 2018* Fast Fifty, Crain's Chicago Business* 101 Best and Brightest Companies to Work For, National Association for Business Resources (NABR)* Top Google Cloud Partner, Clutch* Fastest Growing Consulting Firms in North America (#11, #37), Consulting Magazine* Top IT Services Companies, Clutch* Google Global Rising Star Partner of the YearReady to Learn More?* Digital Transformation at Maven Wave* Check out our Collaboration Team* See what Glassdoor has to say* Real Customer Stories* Learn more about Atos

Keywords: Maven Wave, Richmond , Senior Google Workspace Messaging Engineer, Engineering , Richmond, Virginia

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