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Lead, Quality Engineer

Company: Dover Corporation
Location: Chester
Posted on: March 19, 2023

Job Description:

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation - (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail

Job Title: Lead, Quality Engineer

Location: Richmond, VA

What we are looking for:

We are looking for a Lead, Quality Engineer who will coordinate with Manufacturing, Engineering, Sales, and Supply Chain to resolve production and customer quality issues through systematic problem-solving methodologies that ensure sustainable quality improvement. In addition, this lead will provide guidance to the Quality Inspectors and Technicians. This lead will help build & foster an environment that embraces quality assurance (QA) and continuous improvement as a key to the company's ongoing growth and success.

What you'll be responsible for in the role:

  • Manage, lead, and train quality inspectors and/or technicians
  • Identify opportunities to improve quality, productivity, and customer satisfaction
  • Use formal, data-driven problem-solving methodologies (e.g., A3, 8Ds, etc.) to drive the organization efforts forward and deliver sustainable results
  • Understand and define production capabilities
  • Apply capability data to engineering & production quality standards and specifications
  • Design and coordinate testing as required to ensure that product performance and durability expectations are met
  • Facilitating compliance with NSF, UL, and other relevant industry standards
  • Develop measurements and communicate data to internal stakeholders
  • Participate in lean initiatives and improvement projects as required
  • Partner with manufacturing, continuous improvement, and other teams
  • Collaborate with other functional areas to determine the financial impact of QA activities and reduce COQ
  • Develop training material, operating procedures, work instructions and training individuals/teams as needed in updated processes and procedures
  • 20% travel between local sites with occasional travel to other US based facilities within Dover Food Retail
  • Other duties as assigned What are the basic qualifications?
    • Bachelor's degree in applicable Engineering field
    • 2 years of experience in the quality industry
    • 2 years of demonstrated leadership or managing projects To be a great fit for the role:
      • Solve complex business problems in both office and manufacturing environments
      • Reject status quo and think beyond roadblocks, past experience, current practices to overcome hurdles and employ creative solutions
      • Work well in team environments, both as individual contributor and leader
      • Motivate and inspire team members
      • Effectively communicate verbally, visually, and in writing
      • Adapt and stay flexible within multiple business environments and audiences
      • Proficient with Microsoft Office Suite (Office, Word, Excel, Teams, and PowerPoint)
      • Working knowledge of Statistical Process Control (SPC)
      • In-depth knowledge of problem solving & quality assurance tools with practical application experience How We Define Our Values and Why You Should Join Our Team:

        The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

        These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
        • Collaborative Entrepreneurial Spirit
        • Winning Through Customers
        • Respects and Values People
        • Expectations for Results
        • High Ethical Standards, Openness, and Trust What's in it for you?
          • Medical, Dental, and Vision
          • 401k Retirement Plan
          • Flexible Spending
          • Paid Holidays


            The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

            Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Keywords: Dover Corporation, Richmond , Lead, Quality Engineer, Engineering , Chester, Virginia

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