Engineering Team Lead
Company: Bank of America
Location: Richmond
Posted on: May 27, 2023
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Job Description:
Engineering Team Lead
Plano, Texas;Charlotte, North Carolina; Richmond, Virginia
Job Description:
Accountable for infrastructure tool and/or service designs within
one or more technical domains that enable business strategies in
accordance with architectural governance, standards and policies.
Facilitates deployment of tools and/or services by leading other
Infrastructure engineers in solution development, in addition to
the development and maintenance of templates, playbooks and
automation to be used during implementation. Demonstrates a high
level of technical expertise within one or more technical domains.
Demonstrates the ability to decompose issues or objectives into
units of work that can be assigned to other team members. They
advocate and advance more efficient solution delivery practices and
evangelize great design, engineering and organizational
practices.
About us:
At Bank of America, we are guided by a common purpose to help make
financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for
our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great
place to work for our teammates around the world. We're devoted to
being a diverse and inclusive workplace for everyone. We hire
individuals with a broad range of backgrounds and experiences and
invest heavily in our teammates and their families by offering
competitive benefits to support their physical, emotional, and
financial well-being.
Bank of America believes both in the importance of working together
and offering flexibility to our employees. We use a multi-faceted
approach for flexibility, depending on the various roles in our
organization.
Working at Bank of America will give you a great career with
opportunities to learn, grow and make an impact, along with the
power to make a difference. Join us!
Overview:
The role of the Data Network Implementation Engineer is to provide
technical implementation services to support the evolution and
ongoing support of the IP Network in response to projects (all
types), upgrades, service and feature enhancements and for
remediation/break-fix services. The work is always in alignment to
the current and approved architectural, roadmaps, technology
standards and templates, governance and change management policies
set forth by the firm. While the role primarily has an
implementation and validation engineering focus, a strong
understanding of design engineering concepts is required.
The technology areas of focus for the role includes, Data Center
and end user networks, public and private Network Transport and
Optical systems and emerging technologies (Switched-Ethernet, LTE,
etc.), Corporate/Branch and Building Networking including Wireless.
Knowledge in related technology areas such as Voice and Voice over
IP (VoIP) solutions is a plus. Network Appliance, Video and Unified
Communications knowledge are important.
This role also provides senior networking technical support to
Network Operations and partners with the Design and Architecture
Engineering teams. An understanding of the role of Operations;
troubleshooting practices and the use of proactive and reactive
tools is important to the Data Network Implementation Engineer's
role. They must be mindful of how their role impacts the firm's
business and reputation. Concepts such as driving value, always
delivering quality and understanding how their work impacts service
resiliency (C&R) are important. Understanding risk and having
strong decision-making skills on assessing risk to the production
network is essential to the success of the Network Implementation
Engineer.
This role is part of a global solutions and service delivery
organization. This position will interface with several
collaborators; internal and external customers/suppliers/providers;
architecture, product engineering, product management, finance and
business management and operations teams. At times, they may
interface with various levels of senior management. Strong written,
verbal and presentation skills are a must. The candidate must be
able to work on their own and successfully in team settings in
various sizes and locations. Adherence and use of standards,
product sets, templates, systems, and artifacts are important to
the success of the engineer, the department, and the firm at
large.
Key Responsibilities:
Candidate must understand how designs turn into Implementation;
Implementations that are based upon standards and predefined
strategies
Works with Design and Architecture Engineering in a "knowledge
sharing" capacity in support of the team's adoption and successful
delivery of technology (new), systems or process changes
Plays a strong role in project delivery lifecycle management.
Partners with the design Engineering team to create detailed
implementation plans for all design, test and Accept criteria,
Back-Out and validation plans and procedures. Adheres to project
close-out practices such as asset tracking, inventories,
chargeback, documentation and the related systems, tools, and
process updates
The Implementation Engineer stands between the project manager,
design engineer and operations. They support initiatives as they
transition between design, implementation, and operations. They are
active in all phases as an SME to support, solve program and
facilitates decision making. The goal is to help the orderly and
timely execution of projects and initiatives in an optimal,
strategic, and low risk way
Role performs Q/A function prior to every implementation project.
Reviews a design and understands how it is based upon standards and
how it matches to the "commission" details (installation, turn-up).
Any questions must be review with the Design Engineer
Technical areas of focus include but are not limited to WAN/MAN,
Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS,
UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, OSPF, Multicast, NHRP,
ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi
solutions (802.xx) and carrier "in-building wireless services (DAS)
etc
Required Skills:
Minimum of 10 to 12 years' experience required in Data
Networking-related disciplines in design, operate and
implementation services
Strong CISCO NSO experience and general experience in Network
Automation tools and processes
Design, Implementation, Support Data Center SDN; ACI/NSX, Arista
CloudVision
Design, Implementation, Support SDWAN is required, preferred if on
Cloudgenix
Design, Implementation, Support SDACCESS is required, preferred if
on DNAC
Strong skills in Scripting required; Python, Ansible,
PowerShell
Cloud or SDN knowledge and experience
Strong Automation Skills - Expect, Rancid, REST/SOAP
Intermediate familiarity with Splunk
Experience in various equipment manufacturers including but not
limited to CISCO, Juniper, Aruba, Cloudgenix, Fortinet, etc
Experience in process re-engineering and work styles such as ITIL,
Six Sigma, MOF/MSF, etc
Software development experience, should think like a software
developer
Strong knowledge of Network Security
Must have strong analytical skills
Must demonstrate good computer skills and the use of various
applications such as MS Office, MS Visio
Ability to recognize opportunities for automation and process
improvements
Ability to assemble professional documents and artifacts
Extensive knowledge and experience using (both reactively and
productive) advanced tooling, includes but is not limited to
Sniffer/wire Shark, Prognosis, Scripting, SolarWinds, HP
NA/OpsWare/OpenView, etc
Application experience with an innovation "mind-set" and how it
impacts how engineering work gets done
Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems
(i.e., Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and
Skype for Business, etc.)
Desired Skills:
Leadership: Self-starter, self-directed and shows initiative
Coding and application design experience
Wireless LAN: Aruba
Crisis Management experience
Experience working in an Agile environment
Focused on execution, delivery, and commitment to dates
Can tie strategy and actions to business impact and results
Demonstrates ownership: Is accountable and can hold others
accountable (professionally)
Bachelor's degree in engineering, computer science, related field
and or technical training
Industry Certifications in CCDP, CCNA, CCNP, and CCIE
Associated certifications JUNOS/JNCP, Cisco CCVP, and
CCIP-Voice
Job Band:
H5
Shift:
1st shift (United States of America)
Hours Per Week:
40
Weekly Schedule:
Referral Bonus Amount:
0
Job Description:
Accountable for infrastructure tool and/or service designs within
one or more technical domains that enable business strategies in
accordance with architectural governance, standards and policies.
Facilitates deployment of tools and/or services by leading other
Infrastructure engineers in solution development, in addition to
the development and maintenance of templates, playbooks and
automation to be used during implementation. Demonstrates a high
level of technical expertise within one or more technical domains.
Demonstrates the ability to decompose issues or objectives into
units of work that can be assigned to other team members. They
advocate and advance more efficient solution delivery practices and
evangelize great design, engineering and organizational
practices.
About us:
At Bank of America, we are guided by a common purpose to help make
financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for
our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great
place to work for our teammates around the world. We're devoted to
being a diverse and inclusive workplace for everyone. We hire
individuals with a broad range of backgrounds and experiences and
invest heavily in our teammates and their families by offering
competitive benefits to support their physical, emotional, and
financial well-being.
Bank of America believes both in the importance of working together
and offering flexibility to our employees. We use a multi-faceted
approach for flexibility, depending on the various roles in our
organization.
Working at Bank of America will give you a great career with
opportunities to learn, grow and make an impact, along with the
power to make a difference. Join us!
Overview:
The role of the Data Network Implementation Engineer is to provide
technical implementation services to support the evolution and
ongoing support of the IP Network in response to projects (all
types), upgrades, service and feature enhancements and for
remediation/break-fix services. The work is always in alignment to
the current and approved architectural, roadmaps, technology
standards and templates, governance and change management policies
set forth by the firm. While the role primarily has an
implementation and validation engineering focus, a strong
understanding of design engineering concepts is required.
The technology areas of focus for the role includes, Data Center
and end user networks, public and private Network Transport and
Optical systems and emerging technologies (Switched-Ethernet, LTE,
etc.), Corporate/Branch and Building Networking including Wireless.
Knowledge in related technology areas such as Voice and Voice over
IP (VoIP) solutions is a plus. Network Appliance, Video and Unified
Communications knowledge are important.
This role also provides senior networking technical support to
Network Operations and partners with the Design and Architecture
Engineering teams. An understanding of the role of Operations;
troubleshooting practices and the use of proactive and reactive
tools is important to the Data Network Implementation Engineer's
role. They must be mindful of how their role impacts the firm's
business and reputation. Concepts such as driving value, always
delivering quality and understanding how their work impacts service
resiliency (C&R) are important. Understanding risk and having
strong decision-making skills on assessing risk to the production
network is essential to the success of the Network Implementation
Engineer.
This role is part of a global solutions and service delivery
organization. This position will interface with several
collaborators; internal and external customers/suppliers/providers;
architecture, product engineering, product management, finance and
business management and operations teams. At times, they may
interface with various levels of senior management. Strong written,
verbal and presentation skills are a must. The candidate must be
able to work on their own and successfully in team settings in
various sizes and locations. Adherence and use of standards,
product sets, templates, systems, and artifacts are important to
the success of the engineer, the department, and the firm at
large.
Key Responsibilities:
Candidate must understand how designs turn into Implementation;
Implementations that are based upon standards and predefined
strategies
Works with Design and Architecture Engineering in a "knowledge
sharing" capacity in support of the team's adoption and successful
delivery of technology (new), systems or process changes
Plays a strong role in project delivery lifecycle management.
Partners with the design Engineering team to create detailed
implementation plans for all design, test and Accept criteria,
Back-Out and validation plans and procedures. Adheres to project
close-out practices such as asset tracking, inventories,
chargeback, documentation and the related systems, tools, and
process updates
The Implementation Engineer stands between the project manager,
design engineer and operations. They support initiatives as they
transition between design, implementation, and operations. They are
active in all phases as an SME to support, solve program and
facilitates decision making. The goal is to help the orderly and
timely execution of projects and initiatives in an optimal,
strategic, and low risk way
Role performs Q/A function prior to every implementation project.
Reviews a design and understands how it is based upon standards and
how it matches to the "commission" details (installation, turn-up).
Any questions must be review with the Design Engineer
Technical areas of focus include but are not limited to WAN/MAN,
Routing, Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS,
UDP, Latency, NAC, QoS, CAC, EIGRP, BGP, OSPF, Multicast, NHRP,
ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi
solutions (802.xx) and carrier "in-building wireless services (DAS)
etc
Required Skills:
Minimum of 10 to 12 years' experience required in Data
Networking-related disciplines in design, operate and
implementation services
Strong CISCO NSO experience and general experience in Network
Automation tools and processes
Design, Implementation, Support Data Center SDN; ACI/NSX, Arista
CloudVision
Design, Implementation, Support SDWAN is required, preferred if on
Cloudgenix
Design, Implementation, Support SDACCESS is required, preferred if
on DNAC
Strong skills in Scripting required; Python, Ansible,
PowerShell
Cloud or SDN knowledge and experience
Strong Automation Skills - Expect, Rancid, REST/SOAP
Intermediate familiarity with Splunk
Experience in various equipment manufacturers including but not
limited to CISCO, Juniper, Aruba, Cloudgenix, Fortinet, etc
Experience in process re-engineering and work styles such as ITIL,
Six Sigma, MOF/MSF, etc
Software development experience, should think like a software
developer
Strong knowledge of Network Security
Must have strong analytical skills
Must demonstrate good computer skills and the use of various
applications such as MS Office, MS Visio
Ability to recognize opportunities for automation and process
improvements
Ability to assemble professional documents and artifacts
Extensive knowledge and experience using (both reactively and
productive) advanced tooling, includes but is not limited to
Sniffer/wire Shark, Prognosis, Scripting, SolarWinds, HP
NA/OpsWare/OpenView, etc
Application experience with an innovation "mind-set" and how it
impacts how engineering work gets done
Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC systems
(i.e., Cisco CUCM, AVAYA Communications Manager, Microsoft LYNC and
Skype for Business, etc.)
Desired Skills:
Leadership: Self-starter, self-directed and shows initiative
Coding and application design experience
Wireless LAN: Aruba
Crisis Management experience
Experience working in an Agile environment
Focused on execution, delivery, and commitment to dates
Can tie strategy and actions to business impact and results
Demonstrates ownership: Is accountable and can hold others
accountable (professionally)
Bachelor's degree in engineering, computer science, related field
and or technical training
Industry Certifications in CCDP, CCNA, CCNP, and CCIE
Associated certifications JUNOS/JNCP, Cisco CCVP, and
CCIP-Voice
Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role
Full time
JR-23009551
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Jennifer McNeil
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire
qualified candidates without regard to race, religious creed,
religion, color, sex, sexual orientation, genetic information,
gender, gender identity, gender expression, age, national origin,
ancestry, citizenship, protected veteran or disability status or
any factor prohibited by law, and as such affirms in policy and
practice to support and promote the concept of equal employment
opportunity and affirmative action, in accordance with all
applicable federal, state, provincial and municipal laws. The
company also prohibits discrimination on other bases such as
medical condition, marital status or any other factor that is
irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE
(https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
.
To view the "EEO is the Law" Supplement, CLICK HERE
(https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)
.
Bank of America aims to create a workplace free from the dangers
and resulting consequences of illegal and illicit drug use and
alcohol abuse. Our Drug-Free Workplace and Alcohol Policy
("Policy") establishes requirements to prevent the presence or use
of illegal or illicit drugs or unauthorized alcohol on Bank of
America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy,
CLICK HERE .
Keywords: Bank of America, Richmond , Engineering Team Lead, Engineering , Richmond, Virginia
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