Operations Engineer
Company: Disability Solutions
Location: Springfield
Posted on: May 4, 2024
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Job Description:
Job DescriptionENSCO's Rail Division is recognized globally as a
leading provider of railway infrastructure inspection technology.
Our products and services are provided to governments and railways
in more than 12 countries on 5 continents. The work ENSCO does
helps to prevent train derailments which can have serious impacts
on human life, the environment and the economy. ENSCO is looking
for an experienced Operations Engineer.Duties include but are not
limited to:--- Deploy and configure applications on client systems
as needed and when required, prioritizing quality of the configured
applications.--- Prioritize and handle critical incidents,
including major outages or service disruptions.--- Investigate
complex technical issues escalated from Monitoring tools or Field
support. Analyze logs, system performance data, and network traces
to identify root causes.--- Administer document management system,
ensuring timely and accurate provisioning and de-provisioning of
user accounts and access rights.--- Automate recurring manual
tasks, with scripts and documentation.--- Maintain/manage
Applications lifecycle (e.g. deployments and decommissions)---
Collaborate with cross-functional teams to resolve incidents
promptly Document incident details, resolutions, and lessons
learned.--- Monitor project systems for security threats,
vulnerabilities, and compliance issues, and take proactive measures
to mitigate risks.--- Act as the liaison and engage with vendors to
troubleshoot issues related to hardware, software, or services.---
Ensure timely communication and follow-up on vendor escalations.---
Identify recurring issues and work with field support to implement
preventive measures.--- Collaborate with internal teams to enhance
system reliability and performance.--- Work closely with field
support and other teams.--- Provide clear and concise updates to
stakeholders during incident resolution.--- Willing to support on
call, during off hours and weekends.Qualifications Required
(Skills)--- 3+ years of experience in Operations Engineering in a
Windows environment, supporting in-house and COTS applications.---
Bachelor's degree in computer science, Information Technology, or a
related field is preferred.--- Proven experience in
implementing/maintaining (CI/CD) systems and source control
migration.--- Solid understanding of Desktop applications, with a
willingness to support configuring and testing.--- Proficiency in
PowerShell and/or Python scripting and SQL.--- Excellent
problem-solving skills with a strong attention to detail.--- Strong
critical thinking and root cause identification skills.--- Solid
understanding of the software development lifecycle.--- Strong
knowledge of system security measures and data backup/recovery
techniques.--- Ability to work effectively in a fast pasted
environment--- Excellent written and oral communication skills,
with the ability to explain complex systems in layman's terms.---
Capacity to work independently and take initiative.--- Excellent
time management skills.--- Knowledge of AWS cloud services---
Ability to climb a ladder 15 feet high to gain access to railway
cars. *--- Ability and willingness to travel up to 10% of the
time.Qualifications Desired--- Masters in Computer Science or
related field--- Experience supporting Linux OS.--- Strong
understanding of best practices regarding system security
measures--- Experience with JIRA workflow management or similar
tools.--- Experience developing software applications in C++ or
C#.--- Experience working with Docker and Kubernetes.--- Experience
performing quality tests for software that interface with
hardware.--- Relevant certifications showcasing expertise in
critical areas.#LI-TL1Division DescriptionAt ENSCO, we've been at
the forefront of engineering, science, and advanced technology
solutions for over five decades, continually pushing the boundaries
of innovation. We're not just a company; we're a dynamic force
shaping the future of governments and private industries
worldwide.ENSCO's Rail Division stands out on the global stage as a
leader in railway infrastructure inspection technology. Our
products and services have reached a dozen countries across five
continents, playing a pivotal role in preventing train derailments;
safeguarding human lives and the environment; and supporting the
sustainment of economies.What sets us apart is our commitment to
pioneering technology across various exciting domains:--- Sensor
Systems Integration: We utilize a diverse range of sensors: from
inertial and positioning (GPS/RFID) to laser scanners, imaging
(line scan, area scan, thermal), ultrasonic, ground-penetrating
radar, and LIDAR. We're masters at sensor integration.---
Autonomous Sensor Deployment: Imagine sensors, positioning systems,
artificial intelligence capabilities and wireless communications on
active rail cars, all autonomously inspecting railways. It's not
science fiction; it's what we do.--- Cutting-Edge Machine Vision:
We're in the business of AI and data science. Developing machine
vision algorithms to detect conditions that were traditionally
inspected by humans. We're making rail inspections smarter and more
efficient.--- Enterprise Data Management and Software as a Service:
Our data management systems are not just sophisticated; they're,
enabling us to display, report, and conduct big data analytics with
ease. We automate and support data-driven decision making.Join our
team and be part of a stable and growing company that's making a
tangible impact on some of the world's most challenging
transportation problems. At ENSCO, we're not just building the
future; we're defining it. Explore more about us at ENSCO's website
(www.ensco.com) and be part of our exciting journey.Strength in
DiversityENSCO, Inc. and its wholly owned U.S. subsidiaries are
equal opportunity/affirmative action employers, committed to
diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national
origin, disability, or protected veteran status, or any other
protected characteristic under state or local law.
Keywords: Disability Solutions, Richmond , Operations Engineer, Engineering , Springfield, Virginia
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