RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Manager, UX Research - REMOTE

Company: CarMax
Location: Richmond
Posted on: January 12, 2021

Job Description:

7041 - CarMax Shockoe - 140 Virginia Street, Richmond, Virginia, 23219CarMax, the way your career should be! Job DescriptionOur Manager, UX Research will orchestrate research activities across product teams to maximize shared learnings, ensure that we effectively evolve our product research toolkit and educate our product teams in research best practices. This role will also partner directly with our brand strategy and customer insight teams to identify research opportunities that drive differentiation, align brand and design targets, and stay ahead of emerging customer and market trends.As a key contributor to our omnichannel vision you will need to foster collaboration and translate customer insights into actionable visual artifacts that drive experience planning. In partnership with Product, Strategy and IT, you will also act as a research coach to help establish discovery best practices across our product organization.ESSENTIAL DUTIES AND RESPONSIBILITIES:--- Assess needs of teams for ongoing research education--sharing applications and methods based on industry best practices and emerging learnings--- Establish a research development program for associates grounded in core discovery methods and tuned to the specific needs of our product teams--- Manage discovery research subscriptions and applications including licenses, permissions and repository management--- Create a program to capture and distribute discovery findings across product teams and pro-actively alert product team members to shared discovery opportunities--- Collaborate (and lead/facilitate collaboration) with Product Managers, Designers, Analysts and Developers throughout the discovery, design and development process--- Create visual artifacts to articulate, inform and validate ideas with consumers and stakeholders (prototypes, wireframes, sketches, journey maps, personas, etc.)--- Stay current on all the tools, principles and practices in user-centered design and development, and drive for continuous improvementQUALIFICATIONS:--- Passion for technology, design, and product, as well as the drive to stay on top of industry trends and best practices--- Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels--- Good listener - weighs input from multiple perspectives when forming opinions and recommendations--- Collaborative and team-oriented work approach--- Solid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutions--- Experience facilitating brainstorming and product discovery sessions and getting consensus among a large, diverse group of stakeholders--- Experience conducting and leveraging user research--- Strong UX Design principles and deliverables, including rapid prototyping, site maps, information architecture, user personas, wireframes, flows, etc.--- Ability to convert ideas quickly into design artifacts--- Strong critical thinking and analysis skills--- Able to train and mentor others in UX design methodologies and best practices--- Experience with Agile development processesEDUCATION and/or EXPERIENCE:--- 5-7 years of experience within the field of user experience and interaction design/development preferred--- BA/BS degree--- Portfolio or work samples showcasing UX research, methods, tools and findings--- Experience in teaching role and/or conference presentations a plusTECHNICAL SKILLS:--- Have an advanced understanding of:--- Usability and user research methods--- Data analysis--- Agile techniques and methods--- Presentation methods--- Design principles--- User-centered design process--- Collaboration techniques--- Digital technologyUpon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: CarMax, Richmond , Manager, UX Research - REMOTE, Executive , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Travel Registered Nurse RN Case Manager
Description: Case Management Nurses coordinate long-term care for their patients. Their goal is to treat their patients at optimal times to keep them healthy and out of the hospital. As a Case Management
Company: One Staff Medical
Location: Clinton
Posted on: 01/18/2021

Director of Corporate Business Development
Description: Director of Corporate Business Development Job Locations US-DC ID 2021-1139 Category Other Type Regular Full-Time Overview COMMITMENT. EXCELLENCE. INTEGRITY. Our Mission Statement TMB will strive to be (more...)
Company: Tech-Marine Business, Inc
Location: Washington
Posted on: 01/18/2021

DON Director of Nursing
Description: Qualifications : Seven 7 years progressive nursing experience including
Company: LeaderStat
Location: Woodbridge
Posted on: 01/18/2021

Account Manager
Description: Do you want to work for the global leader in the language services and technology industry Are you interested in helping international brands/organizations find and implement solutions that allow them (more...)
Company: TransPerfect
Location: Washington
Posted on: 01/18/2021

Account Director
Description: OverviewAs an Account Director, you will manage client relationships while developing and leading multi-faceted digital strategies leveraging our integrated software solutions and digital delivery teams (more...)
Location: Mc Lean
Posted on: 01/18/2021

Network Infrastructure Manager
Description: About Us: Intellor Group provides customers conferencing without compromise - solutions that blend third-party conferencing platforms with proprietary technologies and professional services. We are looking (more...)
Company: Intellor Group
Location: Gaithersburg
Posted on: 01/18/2021

Regional Development Manager - Southeast & International Region
Description: The Solar Energy Industries Association SEIA is the national trade association of the solar energy industry representing nearly 1,000 companies from around the world. br Our mission is to build a (more...)
Company: Solar Energy Industries Association
Location: Washington
Posted on: 01/18/2021

Project Manager
Description: The ideal candidate will be responsible for: Lead the project team in successful delivery of operations, maintenance, enhancements and system modernization services Facilitate collaboration with the (more...)
Company: Salient CRGT
Location: Washington
Posted on: 01/18/2021

Patient Access Manager Outpatient Clinic
Description: RESPONSIBILITIES:Kforce has a client seeking a Patient Access Manager - Outpatient Clinic in Washington, DC. Summary: Our client is seeking a Patient Access Manager Outpatient Clinic who will be responsible
Company: Kforce Finance and Accounting
Location: Washington
Posted on: 01/18/2021

Project Manager - Level 2
Description: RESPONSIBILITIES: Kforce has a client seeking a Project Manager - Level 2 in Fairfax, VA. Responsibilities: Plan, execute, and close projects that meet or exceed customer objectives Create clear and attainable (more...)
Company: Kforce Technology
Location: Fairfax
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds