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Director of Advancement Operations

Company: University of Richmond
Location: Richmond
Posted on: January 16, 2022

Job Description:

Director of Advancement Operations
SUMMARY:Reporting to the Assistant Vice President for Advancement Systems, the Director of Advancement Operations is charged with the strategy and daily management of the Advancement Operations department and team. The Director will lead and manage the team responsible for gift intake, processing, and reconciliation. This position will oversee and audit all aspects of gift processing, gift reporting and gift receipting. The Director will work in conjunction with the Finance office to ensure accurate reporting that meets University standards for accuracy and timeliness.In coordination with the AVP, Advancement Systems, the Director is charged with the strategy and daily management of all of the in-house and vendor-provided services that facilitate direct advancement constituent end user (alumni, donor, other) interaction with their own data. The Director will be expected to meet annual goals and track and audit team members and their performance. The Director will be expected to work independently and show a high degree of professionalism and initiative. A strong commitment to collegiality, collaboration across university operational divisions and a sense of humor are essential.RESPONSIBILITIES**Full Description at Hr.Richmond.Edu/Careers**QUALIFICATIONS:

  • Excellent leadership skills, along with the ability to manage diverse constituencies
  • Demonstrated ability to maintain confidentiality and demonstrate integrity
  • Proven ability to work effectively in a collaborative, team environment
  • Strong organizational and analytical skills required
  • Strong written and oral communication skills
  • Experience/knowledge of and/or demonstrated ability with best practices related to charitable giving, and experience/knowledge of a range of end user-facing, data management tools and associated best-practices, including:
    • Understanding of and ability to edit HTML
    • Understanding of and ability to edit JavaScript
    • Social media best practices for higher education alumni
    • Best practices for application (app) development for higher education alumni
    • IRS code and regulations
    • Not-for-profit gift and pledge accounting
    • Federal privacy and disclosure requirements (including FERPA)
    • CASE standards (
    • University gift policies
    • other professional standards and practices
    • Experience with and working knowledge of relational database systems (Oracle, Access, etc.) including competence with SQL-based queries and scrubbing/transferring data between systems using file-based protocols (.csv, etc.).
    • Experience in building and/or maintaining integrations among database systems.
    • Experience with and working knowledge of Blackbaud Higher Education products, including Blackbaud NetCommunity, The Raiser's Edge and/or Enterprise CRM required.
    • High level of technical proficiency including Excel, Word, Outlook and other standard software applications.EDUCATION & EXPERIENCE:The successful candidate will possess a BA/BS with 5-7 years progressive experience in not-for-profit development/advancement and/or a college or university setting preferred. At least 2 years of direct supervision and/or management experience required. Demonstrated successful experience working collegially across departments and operational divisions in a higher education setting is expected.WORK HOURS:
      • Full-time, exempt position
      • Monday - Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week
      • The position is also required to work Family Weekend and Reunion and Homecoming Weekends, as well as other divisional activitiesSALARY STRUCTURE:
        Pay Grade 9 (Hiring Range $70,887.00 to $97,475.00 annually)EOE

Keywords: University of Richmond, Richmond , Director of Advancement Operations, Executive , Richmond, Virginia

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