District Manager
Company: Storage Rentals of America
Location: Midlothian
Posted on: May 15, 2022
Job Description:
Become the newest member of our exciting team at Storage Rentals
of America (SROA) as we redefine self-storage!Storage Rentals of
America was founded in 2013 and through an aggressive growth
strategy, we have grown to over 250 locations across 20 states. It
is our mission to provide affordable, clean, and secure
self-storage facilities in the communities we serve. We strive to
ensure superior customer service and great value for our
customers.At Storage Rentals of America, we offer a career and
opportunity to grow. We strongly believe in growing our talent and
promoting within.We are currently looking to add a District Manager
to our growing portfolio with a winning attitude, outstanding
leadership skills, and a proven track record of success!Job
Description:
- Review of property budgets and P&L statements with property
managers to and establish goals to help drive property and company
goals.
- Ensure each store achieves its targeted revenue
projections.
- Research, define and implement operational improvements, sales,
and marketing programs in support of increased revenue growth.
- Manage payroll, repair, and maintenance, expense budgets and
oversight of property manager incentive program.
- Conduct regular property audits, ensuring properties are safe
and meet all company operational standards.
- Manage delinquent tenant process, including coaching teams to
reduce delinquency rates and improve customer retention.
- Develop the skills of store managers to ensure maximum profit
potential.
- Ensure that team members demonstrate sales-focused and
customer-centric behaviors when interacting with our
customers.
- Motivate, train and develop all associates in each store,
focusing on excellent customer service, rapport building and sales
functions including cross and up-selling.
- Provide a welcoming environment to customers through effective
facility maintenance and labor and vendor management.
- Respond to customer inquiries in a timely manner and address
their concerns quickly
- Maintain a high level of orderliness throughout the stores
through the utilization of example leadership.Position Requirements
- Previous multi-unit storage management experience
- Minimum of 5 years in a supervisory position
- Proven leadership experience in hiring, training, and retaining
teams of hourly employees
- Ability to visit multiple properties within a district
- AA degree in related field or equivalent combination of
education and experience
- Strong financial, analytical and time management skills
- Proficient with Word and Excel and web-based systems
- Proven results with the ability to drive revenue and control
expenses to budget
- Ability to use tact and diplomacy to maintain harmonious
relationships with customers and co-workers, in person, in writing
and over the phone.
- Ability to work weekends and holidays as needed.SROA Offers:
- Competitive pay with bonus potential
- Medical/Dental/Vision Coverage
- Generous 401(k) match
- Paid Time Off
- Learning and development opportunities to maximize your
potential.
- Great Culture
- Opportunity to work independentlyWe are an equal employment
opportunity employer.
Keywords: Storage Rentals of America, Richmond , District Manager, Executive , Midlothian, Virginia
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