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Director of Technical Operations and Cyber Security

Company: Virginia Farm Bureau
Location: Richmond
Posted on: May 16, 2022

Job Description:

The primary function of the Director of Technical Operations and Cyber Security is to oversee the operational activities, strategic direction, and cyber security programs of the organizations Technical Delivery and Support teams. This includes oversight and responsibility for data center operations, network and connectivity, server and storage management, desktop support, help desk, and administration of a comprehensive cyber security program. Responsibilities will include establishment and ongoing adherence to the organization's standards and governance processes, establishment and overall responsibility for the company's cyber security program, oversight of a change management program, administration and oversight of the disaster recovery and business continuity plan.This position is responsible for providing consistent leadership necessary to ensure operational services are being delivered to the business in a timely and cost-effective manner while maintaining established service levels.This position will provide technical expertise in areas of ownership as well as budgeting and planning for strategic investments. Additionally, the Director of Technical Operations and Security will ensure that the Technical Support teams collaborate to meet the demands associated with delivering service excellence.PRIMARY DUTIESImplements, runs, and oversees all aspects of the enterprise cyber security programImplement organizational standards, vision and architecture for all aspects of the IT Infrastructure and Operations which includes computing environments, support, back office applications, security tools, hardware, software, voice and data networks, disaster recovery, and security response.Collaborate with IT management and CIO to develop technical operations short term and long-term strategies that are aligned with business goals and objectives.Engage with all IT Operations functional areas, as well as compliance, security, and business requirements to maximize service levels.Ensures continual availability of systems infrastructure and adherence to established service levelsOversight and facilitation of the technical operations and production environment Change Management functionAssigns appropriate resources to operational dutiesStrategic design and deployment of systems related to data center operationsReviews and evaluates team performance, recommends improvementsEnsures customer implementations and administration requirements are metCreates and evaluates vendor proposals for purchases of hardware, software, and managed servicesMonitors operating costs and adherence to budgetKeep abreast of new and changing technologiesConducts personnel matters in accordance with company policies and proceduresResponsible for the selection, negotiation, and maintenance of vendor relationshipsManages up to 5 direct reports with oversight of 20+ employeesADDITIONAL DUTIESActs as the company's CISO with the CIOResponsible for oversight of IT related corporate governance complianceOversight and responsibility for regulatory and audit responsesKeeps abreast of ongoing regulatory changesMINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONSBachelor's degree in Computer Science, Management of Information Systems, or a related degree, or equivalent education and work experience10-15 years of experience within IT Operations and Security3-5 years of supervisory experienceSignificant knowledge and experience in project management, and computer and network management tools and techniquesExpertise with the following platforms: mid-range and Windows based server environments, Incident Response Planning and Management, Security Design and Management, Change Management, System Monitoring and Management, ITIL Maturity Model Management, Asset Management, and Support and Triage ManagementMINIMUM SKILL QUALIFICATIONSCISSP or other related security certificationsStrong leadership and communications skills to drive the efforts of the team.Significant technical acumen and the understanding of technical architectures, systems development, and data center operationsHighly service-oriented, reliable, responsible, self-motivated, and enthusiastic.Excellent verbal and written communication skills and ability to interact professionally with a diverse group of clients and staff.Strong understanding of Disaster Recovery options and planningStrong understanding of Security and options for protecting the corporate environmentExpertise in handling audits and remediation effortStrong leadership and interpersonal skillsAbility to thrive in a high-pressure environmentPREFERRED QUALIFICATIONSExperience in Financial Industries (P&C Insurance a plus)

Keywords: Virginia Farm Bureau, Richmond , Director of Technical Operations and Cyber Security, Executive , Richmond, Virginia

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