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Infrastructure Manager

Company: Deloitte
Location: Richmond
Posted on: June 25, 2022

Job Description:

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

  • Collaborate with the product, engineering and business teams to understand the requirements that will form the core foundation for all the future products
  • Mentor technical resources in product teams
  • Responsible and own periodic client meeting to maintain good relationship
  • Organize and deliver services on a cross-section of complex projects
  • Actively participate in development of business and vendor relationships
  • Participate and lead aspects of the proposal development process
  • Participate in pre-sales, proposal, and RFP initiatives
  • Manage project(s) financials including development of financial plans
  • Provide counseling & coaching, oversight, and support for delivery teams and staff
  • Actively participate in staff recruitment and retention activities and provide input and guidance into the staffing process

    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

    The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.


    • 8 years or more experience in Infrastructure management
    • Extensive experience in designing and architecting n-tier infrastructure for large scale JEE solutions
    • Experience with enterprise application technologies such as WebSphere, Messaging products, Imaging servers
    • Experience in understanding large database management systems and direct DBAs to manage all aspects of design, physical layout and application integration
    • Experience in managing server security and coordinating with large data center teams for applications that consist of over 50 servers supporting multiple environments
    • Experience in managing a team of system administrators, database administrators and support staff to manage technical operations to provide support to development team
    • Experience in managing application infrastructure for large SOA solutions including various aspects of network, web service and application security
    • Experience in analyzing systems and solutions from a performance perspective for Memory management, thread Management, CPU utilization etc. with the use of Automated performance analysis tools
    • Experience with large virtual server environments and managing underlying physical resources
    • Thorough understanding of SDLC processes such as RUP
    • Bachelor's degree required
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
    • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

      • ITIL certification would be a plus
      • Any Infrastructure or hardware certifications would be a plus
      • PMP certification is a plus
      • Cloud certification is a plus
      • Ability to adapt quickly to an existing, complex environment.
      • Ability to quickly learn new concepts is necessary.
      • Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
      • Strong communication skills, both written and oral
      • Passionate about building high-quality systems with software implementation best practices while leading and mentoring a team of developers.
      • Ability to understand methodologies and tools used for delivery and display a passion to follow and devise processes for improving quality
      • Ability to multi-task & support multiple priorities / multiple deliverables
      • Ability to understand requirements and turn them to useful client deliverables using a team
      • Strong Analytical and Problem Solving Skills

Keywords: Deloitte, Richmond , Infrastructure Manager, Executive , Richmond, Virginia

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