Front Office Manager
Company: Homewood Suites Chester VA HOT109
Location: Chester
Posted on: June 25, 2022
|
|
Job Description:
We are looking for a friendly, professional, and
customer-oriented front office manager to join our team. As the
front office manager, you will make sure that customers and
visitors feel welcome and are well looked after. Your role will
include overseeing employee schedules, front office staff training,
and perform the basic reconciling of receipts.You need to have good
people skills, a professional appearance, and be highly organized
to be a successful front office manager. The ideal candidate will
have previous customer service and office management
experience.Front Office Manager Responsibilities:Supporting,
training, and supervising front office staff.Ensuring that all
customer-related tasks are handled accurately and on time to
improve guests' experience.Handling customer complaints and special
requests.Scheduling staff shifts and managing other HR-related
tasks.Maintaining an orderly appearance throughout the reception
area.Monitoring stock and ordering office supplies, including
stationery and information leaflets.Preparing monthly management
reports on customer feedback, bookings, and cancellations.Managing
the departmental budget.Updating files and records.Enforcing all
cash-handling, checking, and credit procedures.Front Office Manager
Requirements:High school diploma or an associate's degree.Client
services or management experience.Great interpersonal and
communication skills.Excellent problem-solving skills.Basic
accounting skills.The ability to remain positive and focused in a
fast-paced environment.Good time management skills.Great computer
skills and the ability to learn new skills quickly.A professional
appearance.JB.0.00.LN
Keywords: Homewood Suites Chester VA HOT109, Richmond , Front Office Manager, Executive , Chester, Virginia
Click
here to apply!
|