Implementation Manager

Company: OvationCXM
Location: Mechanicsville
Posted on: March 19, 2023

Job Description:

-Position Title: - QubicaAMF Liaison - Implementation ManagerDepartment: - Onsite Services -Reports To: Director, Onsite ServicesDate: - 11/07/22 -SummaryOvationCXM is looking for an Implementation Manager to join our growing Onsite Services team! This role is for someone that has the ability to have a solid customer-interface while still hitting deadlines to complete a job in a timely manner. - It is important to have the capacity to overcome any obstacles that stand in front of you, as well as maintaining a positive relationship with the team to ensure a good working environment. - A fun, talented, and professional individual has the opportunity to succeed over and beyond expectations of the customer! -Core FunctionsTravel 2-3 weeks a month, or as role requires, to manage and assist with Installations and Installation Teams onsite.Complete/verify billing of Onsite Installations.Receive/Upload all pictures from Installation.Provide excellent Customer Service.Coordinate Travel for Technicians and yourself.Strong computer and networking skills.Auxiliary FunctionsNotify Merchants/Internal Team for No-Show or Delays in work.Roles and responsibilities may fluctuate depending on business needs.Education and/or Experience (Hard Skills)Bachelor's degree required, Project Management or IT degree preferred. -(2) Years Project Management Experience.Proven leadership skills.Proven communication and employee relations skills necessary.Excellent computer skills. -Skills and Attributes (Soft Skills)Strong communication skills.Ability to work on your toes both individually and in a team setting.Exhibit adaptability and flexibility.Stay focused and motivated, while maintaining effective time-management skills.Drive to think strategically and succeed in a fast-paced environment. -Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to travel and assist with Onsite Installations. This includes, but is not limited to, running cable, unboxing hardware, mounting hardware, and lifting boxes up to 50lbs. - -Other DutiesThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. - Duties, responsibilities and activities may change at any time with or without notice. -Powered by JazzHR

Keywords: OvationCXM, Richmond , Implementation Manager, Executive , Mechanicsville, Virginia