Clinical Manager - Remote
Company: Sharecare
Location: Richmond
Posted on: May 27, 2023
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Job Description:
Job Description:
Sharecare is the leading digital health company that helps people -
no matter where they are in their health journey - unify and manage
all their health in one place. Our comprehensive and data-driven
virtual health platform is designed to help people, providers,
employers, health plans, government organizations, and communities
optimize individual and population-wide well-being by driving
positive behavior change. Driven by our philosophy that we are all
together better, at Sharecare, we are committed to supporting
everyone through the lens of their personal health and making
high-quality care more accessible and affordable for everyone. To
learn more, visit---www.sharecare.com.
CareLinx by Sharecare is looking for a Clinical Manager to assist
with CareLinx's Health Partnerships on the Customer Success team.
CareLinx is a healthcare technology platform that connects families
with non-medical, in-home caregivers. This role will be primarily
supporting a large health plan whose members enroll in a
non-medical home care benefit through CareLinx as well as other
partnerships as needed. The Clinical Manager will be responsible
for monitoring and analyzing incoming data from tasks being
completed in the home of members and ensuring the data is accurate
and complete. Additionally, this role will help support members via
educational outreach and occasional outreach to members' primary
care providers to help coordinate care.
As a Clinical Manager, you are the guiding expert on using data to
identify clinical risks in the home for the health plan, or other
partner types, to take early intervention steps. You need to have
excellent communication skills and be comfortable working in
ambiguity on occasion. You should also have experience in data
analysis and be able to review data and identify gaps or potential
interventions to impact positive health changes. There will be
opportunities to affect program development through your clinical
experience and to make recommendations to health partners and the
rest of the CareLinx team from a clinical perspective. This may
include consulting with our partners to help strategize on
leveraging the CareLinx technology to help meet goals and
objectives for the program. You should be a team player and be
willing to learn about CareLinx's partners, to be a strategic,
clinical advisor. You need to thrive in a fast-paced,
technology-forward environment and be comfortable working from
home. If you think there's alignment with the description above,
CareLinx may be the place for you.
Job Summary:
Manage a caseload of families who will be enrolling in a
non-medical home care benefit
Monitor incoming care plan task data, which caregivers complete
with members in the home and serve as a quality control to ensure
the proper tasks are associated with the correct members
Liaise with internal CareLinx teams to ensure caregivers are
completing care plan tasks as intended
Analyze and identify in-home care risks from data and escalate to
the health plan as appropriate
Work collaboratively and professionally with other team members and
teams within CareLinx (e.g., Product, Customer Success, Operations,
Engineering, etc.)
Document accurate and complete notes in CareLinx's system related
to any interactions
Participate in meetings with health partners' clinical team members
and report out on findings and best practices
Outreach directly to members to follow up to gather additional
information after health status changes like recent falls, chronic
illness, etc.
Assist with coordinating referrals to additional social and
clinical benefits and services within health partner resources
Create composite reports for partners and internal executive
management using incoming data to track key metrics, program and
partner progress
Additional job duties may be assigned on an as-needed basis
Qualifications
Effective time management skills
Superior organization and multitasking capabilities
Goal-oriented and data-driven, problem solver
Comfortable working autonomously and remotely
Professional, confident, outgoing demeanor - soft skills are a
must
Excellent verbal and written communication skills
Experience working with Microsoft Office/Google Suite
Comfortable learning new software technologies
Attention to detail
Ability to maintain strict confidentiality, and exercise good
judgment
Active license as a US-based, registered nurse (RN)
Preferred Qualifications:
At least some clinical quality work experience
Familiarity with in-home care
Experience developing individualized and program-specific care
plans
Bachelor's Degree
Physical Requirements
About CareLinx:
CareLinx provides in-home care, fundamentally re-engineered through
technology to bridge healthcare's last mile and deliver better
health. It is the leading online caregiver marketplace with over
450,000 caregivers nationwide. CareLinx partners with families,
health systems, and payers to provide a plug and play post-acute
care solution that delivers on-demand comprehensive support,
visibility into the home, and cloud-based tools for centralized,
real-time interventions.
Sharecare and its subsidiaries are Equal Opportunity Employers and
E-Verify users. Qualified applicants will receive consideration for
employment without regard to race, color, sex, national origin,
sexual orientation, gender identity, religion, age, equal pay,
disability, genetic information, protected veteran status, or other
status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate
on the basis of race, color, sex, national origin, sexual
orientation, gender identity, religion, age, disability, genetic
information, protected veteran status,or other non-merit
factor.
Keywords: Sharecare, Richmond , Clinical Manager - Remote, Executive , Richmond, Virginia
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