Director, Infrastructure Product Management-Endpoint Management
Posted on: September 20, 2023
Job Number 23162879
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue,
Bethesda, Maryland, United States
Located Remotely? Y
Position Type Management
Marriott's Global Workplace Services team is looking for a
Director, Product Management that will own, prioritize, and manage
our Endpoint Management products and act as a liaison with Global
Information Security, Continent IT leads, Legal, HR, Application
Owners, and Privacy. This role will define product strategy, own
and manage execution of the product roadmap and run technology
steering committees. This role is accountable for outcomes of
services produced by the product as the matrix leader and customer
interface for the product. The Director builds and leverages strong
partnerships across business, technology and product leadership in
order to implement an operating model of innovative solutions for
This role is a strategic role that will ensure that our endpoints
are well positioned for the future to balance the security and end
user experience as well as overseeing multiple initiatives in a
clearly communicated and transparent way. Leverages technical depth
and breadth as an influential, cross-functional leader that governs
standards through partnership with product teams, product owners
and executives. Functions as the product evangelist and subject
matter expert, drives an agile approach and serves as the "go to
leader" for timely updates to internal and, where applicable,
external customers. The Director maintains the product resource/
capacity planning across people, process and technology as the
owner of KPIs for the team, inclusive of business and financial
metrics of product performance.
8+ years experience in Information Technology including:
5+ years in technology product management at a large,
geographically diverse enterprise.
5+ years directing a team blended of associates, contractors, and
offshore managed resources.
5+ years engaging technical architecture, engineering and
operations teams to deliver product outcomes
5+ years leading the design and implementation of technology
5+ years of IT leadership experience with a blend technical
knowledge and a customer-focused mindset
5+ years developing and executing strategic technology plans,
building business cases, and managing project portfolios.
3+ years implementing enterprise security risk management
frameworks and processes.
2+ years experience working as a product owner in SAFE Agile
Experience with defining strategies and implementation plans for
Windows, Mac, Android, and iOS.
Experience with defining strategies and implementation plans for
endpoint management technologies, ex. Intune, Workspace One,
Experience with geographically diverse HR, Legal, and Privacy
practices and standards.
Experience managing a geographically diverse team of engineers,
operations, and contractors.
Experience in the design, implementation and operational support of
mission critical products
Experience with UI/UX
Experience working with Design Thinking
Good understanding of security best practices including NIST CSF,
NIST 800-53, ISO27001 and PCI DSS and will have experience working
with one of these frameworks.
Strong negotiating, influencing and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a
Experience in business systems and process planning
Strong influencing skills and an ability to overcome barriers while
Experience in researching emerging technologies and trends,
standards, and products
Excellent verbal and written communication skills for a wide range
of audiences including executives, business stakeholders and IT
Knowledge of business environment and service requirements within
the hospitality industry
CORE WORK ACTIVITIES
Develops the vision and strategy and drives the design and
execution for the Endpoint Management products
Provides thought leadership to product and platform teams to align
technology with business strategies
Develop product and platform technology roadmaps
Develop compliance management products and processes for Endpoint
Provides leadership to for the implementation of the Marriott
policy, procedures, and standards throughout their business.
Participates in forums for technology governance and portfolio
management and prioritization
Serves as the escalation point of contact for assigned
discipline(s); leads efforts to resolve escalated issues
Prepares and delivers presentations on technology investments
Negotiates trade-offs within and across different solution
Provides insights on impacts of the timing of solution introduction
and technology retirement
Fosters strong relationships to fully understand product and
Proactively identifies deficiencies or opportunities for
improvement to better enable end user experience, platform
management, and reliability at the global level.
Lead the development of pragmatic solutions across Global Workplace
Services by engaging the relevant subject matter experts.
Provides communication or escalation path for issues identified by
key business stakeholders or the product and platform teams.
Provides regular, timely reporting on the Endpoint Management
status across the supported product and platform teams.
Supports acquisition due diligence for risks and support control
design for integration.
Participates in reporting requirements, monthly/quarterly status
meetings and offsites as appropriate.
Provides subject matter expertise on various cyber threats to
Represents GWS at meetings and acts on behalf of as requested
Supports Global Technology (GT) in modeling and planning phases for
new initiatives under consideration
Collaborates with Enterprise Architecture and Infrastructure
Delivery to confirm proposed solutions are compatible with GWS
standards and patterns
Accountable for the development of thorough and accurate business
requirements, validating that solutions will meet product and
platform needs prior to development.
Partners with customer and product and platform teams to complete
business cases by providing relevant information and monitoring its
ability to meet all relevant GT standards.
Aligns initiatives/projects with technology roadmaps and technology
Monitors initiative and project risk management; creates and
implements mitigation plans for each risk.
Cultivate a High Performing Team
Contributes to a compelling vision, clear direction and strategy
for the team
Generates enthusiasm and understanding of the information security
vision and how each role contributes to the achievement of that
Ensures capabilities are developed and resources are aligned to
support the strategy
Ensures appropriate processes are in place and executed to drive
collaboration and alignment within the team and with the broader GT
Serves as a role model and ensure all information security leaders
are visible and effective partners with GT counterparts, broader
Marriott stakeholders, and service providers
California Applicants Only: The salary range for this position is
$107,850.00 to $239,250.00 annually.
Colorado Applicants Only: The salary range for this position is
$107,850.00 to $217,498.00 annually.
New York City & Westchester County, NY Applicants Only: The salary
range for this position is $130,500.00 to $239,250.00 annually.
Washington Applicants Only: The salary range for this position is
$107,850.00 to $239,250.00 annually. In addition to the annual
salary, the position will be eligible to receive an annual bonus
and restricted stock units/stock grants. Employees will accrue
0.04616 PTO balance for every hour worked and eligible to receive
minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health
care flexible spending account, dependent care flexible spending
account, life insurance, disability insurance, accident insurance,
adoption expense reimbursements, paid parental leave, educational
assistance, 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and
childcare discounts. Benefits are subject to terms and conditions,
which may include rules regarding eligibility, enrollment, waiting
period, contribution, benefit limits, election changes, benefit
exclusions, and others.
Marriott HQ is committed to a hybrid work environment that enables
associates to Be connected. Headquarters-based positions are
considered hybrid, for candidates within a commuting distance to
Bethesda, MD; candidates outside of commuting distance to Bethesda,
MD will be considered for Remote positions.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law. Marriott International
considers for employment qualified applicants with criminal
histories consistent with applicable federal, state and local
Marriott International is the world's largest hotel company, with
more brands, more hotels and more opportunities for associates to
grow and succeed. Be where you can do your best work,--- begin your
purpose, belong to an amazing global--- team, and become the best
version of you.
Keywords: Marriott, Richmond , Director, Infrastructure Product Management-Endpoint Management, Executive , Richmond, Virginia
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