Manager, Product Management - Credit Risk Management
Company: Capital One
Location: Richmond
Posted on: November 17, 2023
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Job Description:
Center 2 (19050), United States of America, McLean,
VirginiaManager, Product Management - Credit Risk ManagementProduct
Management at Capital One is a booming, vibrant craft that requires
reimagining the status quo, finding value creation opportunities,
and driving innovative and sustainable customer experiences through
technology.
We believe our portfolio of businesses and investments in growth
and transformation will result in a company with the scale, brand,
capabilities, talent, and values to succeed as the digital
revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer
experiences? Do you want to be the one who introduces change to
help tens of millions of customers make smarter financial choices?
Do you want to change the way people manage their money? If you
answered yes to all of these questions, then product management at
Capital One may be a fit for you
This role will be part of the Risk Management Product organization,
and its initial scope will be to build and scale a Credit Decision
Simulator Platform to cultivate best practices in consumer credit
opportunities and risk management. The initial application of this
platform will be a teaching product that is targeted to the credit
learning journey to hone Capital One's industry-leading approach to
credit and to create a more robust talent pool. Later applications
will apply to the credit decision process itself.
This role will involve collaborating with a diverse team with
expertise in engineering, data science, design, learning and
development, economics, and credit. The product will be dynamic and
interactive and will be built using standardized Capital One tools
and technology frameworks, but will be generating new processes and
standards as well. The MVP will be targeted to acquisition use
cases, and later iterations will progressively expand to include
other business areas, datasets, and so on.
In this role, you'll be expected to demonstrate proficiency in four
key areas
Human Centered
You'll define clear and actionable problem statements to help teams
deliver results while displaying a comprehensive understanding of
iterative software delivery, capable of thin-slice MVP grooming
You'll leverage customer insights to influence priorities and
roadmap feature development while advocating for and driving
alignment between stakeholders in the development of acceptance
criteria
You'll obsess over UX/UI patterns and seek to create world class,
omni-channel experiences
Business Focused
You'll own and prioritize the near-term product roadmap to deliver
on business outcomes, quickly identifying points of leverage in
complex problems or systems, and utilizing data effectively to
define success metrics and measurable outcomes
You'll utilize balanced judgment in decisions about risks of both
actions taken and not taken while innovating on ways to iterate
faster in a well-managed way for the immediate team
Technology Driven
You'll understand and leverage technology and end-state
architecture vision to partner with technology team to drive
comprehensive design decisions out of white space technical
problems
You'll share business strategy and roadmap with Tech partners to
establish context while also leading and facilitating agile
ceremonies alongside Tech Lead
You'll deliver value by creating reusable, extensible and resilient
capabilities and proactively identify opportunities when key
metrics on security, resilience and performance are not
performing
Transformational Leadership
You'll develop and communicate a 6-month vision to senior
stakeholders and partner teams with accurate details and
transparency on risks and impediments, and proactively build
relationships with those outside of your immediate team resulting
in horizontal influence
You'll Contribute to team culture and recruiting by leading
activities to attract and retain top talent and mentoring and
developing junior product associates
We want you if you are:
Intellectually Curious.You ask why, you explore, you're not afraid
to blurt out your crazy idea or follow an email chain for weeks to
find someone with an answer. Comfortable with ambiguity, a hunger
to learn and a seeker of new challenges.
Communicator & Influencer.You can communicate complex ideas clearly
regardless of your audience. Our team knows their priorities and
why they're doing what they're doing. You always can rally
associates to work with you.
Do-er.You're biased toward action, you try things and sometimes you
fail. You can get around roadblocks and stay focused on your goals.
You're well organized, able to multitask and able to prioritize
your work.
Passionate & Customer Focus. You care about growing others and
bringing them together around what's possible. You get a thrill
from the journey of building and shipping products, and you have a
desire and ability to connect with our external or internal
customers to fully understand their needs.
Learner.You have an appetite to learn new things or new
technologies all while exhibiting humbleness when the time comes to
ask for help.
Team Player.You enjoy working with diverse people and driving the
team toward a common goal. You have the ability to put the team
before yourself and establish long-lasting relationships.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 year of product management experience or at least 3 year
of experience in product design, agile delivery, business analysis,
data science, or software engineering
Preferred Qualifications:
Bachelor's Degree in Computer Science or Engineering
MBA or Master's degree
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for
employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set
of health, financial and other benefits that support your total
well-being. Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or
non-exempt status, and management level.
No agencies please. Capital One is an equal opportunity employer
committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex (including pregnancy, childbirth or related
medical conditions), race, color, age, national origin, religion,
disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting
process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not
liable for third-party products, services, educational tools or
other information available through this site.
Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One
Canada, any position posted in the United Kingdom is for Capital
One Europe and any position posted in the Philippines is for
Capital One Philippines Service Corp. (COPSSC).
Keywords: Capital One, Richmond , Manager, Product Management - Credit Risk Management, Executive , Richmond, Virginia
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