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Case Manager PATH (SOAR) Homeless Services - Salary Range $48,941.40

Company: RBHA
Location: Richmond
Posted on: April 2, 2024

Job Description:


RBH is now offering sign-on bonus opportunities for qualifying professionals!
Richmond Behavioral Health is seeking a qualified Case Manager to join our Adult Mental Health Team. The individual will perform intermediate professional work assessing client needs, developing, implementing, and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the assigned supervisor.
Essential Functions
Provide intensive outreach and case management services to adults with a serious mental illness and co-occurring substance use disorders who are experiencing homelessness in accordance with the PATH (Projects for Assistance in Transition from Homelessness) grant.
Approximately 75% of outreach services are provided directly to individuals in the community and at offices of agency partner providers. Provides intensive outreach and support at shelters, lunch sites, places not meant for human habitation (for example streets, woods, under bridges) and other community locations.
Assesses individual needs, capabilities, and appropriateness for services; presents options and services based upon needs assessment.
Develops individualized plan of care and services appropriate for the evaluation with the individual; reviews and updates services.
Makes referrals and linkages to appropriate agencies for services; coordinates services and treatment with multiple service providers and agencies.
Evaluates individual's environment for safety, security, negative factors, and productivity.
Assists individuals with activities of daily living including hygiene/bathing (and connection to these resources), as appropriate.
Assists with orienting and training newly hired staff.
Serves as liaison to public agencies and provides information regarding RBHA programs and services.
Attends inter-disciplinary team meetings to discuss decisions for plan of care; provides or arranges transportation.
Provides crisis intervention and prevention services, as appropriate.
Prepares a variety of reports; prepares and maintains charts and other records.
Attends meetings, staffings, and conferences as they relate to program needs.
Assists in curriculum development and resource tools.
Enters appropriate data into community wide system (Homeward Community Information System - HCIS) in compliance with applicable regulations.
Meets on a regular basis with community coordinated outreach providers to coordinate care, support individuals with high needs, and discuss service gaps and needs.
Complete and submit SOAR (SSI/SSDI Outreach, Access, and Recovery) applications on a regular basis in coordination with regional SOAR team and in compliance with funder requirements and agency needs.

Position Requirements

Knowledge, Skills, and Abilities
General knowledge of community and agency resources and programs of regional and state sources for the community service population as well as those experiencing homelessness; knowledge and understanding of racial disparities and the impact on those experiencing homelessness; general knowledge of interviewing and supportive counseling techniques including motivational interviewing and progressive engagement; basic understanding of trauma informed care; general knowledge of social casework techniques; general knowledge of human development and behavior; ability to solve problems within scope of responsibility; ability to analyze facts and exercise sound judgment in arriving at conclusions; ability to communicate complex ideas effectively, orally, and in writing; ability to prepare clear and concise reports; ability to establish and maintain effective working relationships with individuals, medical professionals, community partners, agencies, associates, and the general public.
Education and Experience
Bachelor's degree with coursework on social work, psychology, counseling, sociology, health services, or related field and moderate experience working with individuals with serious mental illness preferred. At least one year working with individuals experiencing homelessness preferred.
Qualifying staff will be eligible for a $3K sign-on bonus as defined by the terms and conditions of the approved sign-on bonus policy.
Special Requirements
Valid Driver's License in the Commonwealth of Virginia
Registered as a QMHP-A or QMHP-T upon hire
SOAR Certified or ability to obtain SOAR certification within one year of employment



Open Date


Close Date

About the Organization

Join the Fearless!

Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission:
RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision:
An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values:
Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time.

RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin.

Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range


EOE Statement

Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Associated topics: case management, liaison, manage, office manager, plan, project, program development, project development, project management, resource development

Keywords: RBHA, Richmond , Case Manager PATH (SOAR) Homeless Services - Salary Range $48,941.40, Executive , Richmond, Virginia

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