Branch Manager
Company: MD-DC Credit Union Association
Location: Washington
Posted on: May 2, 2024
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Job Description:
We are searching for a qualified Branch Manager to be
responsible for the overall daily branch operations and member
service of the teller and member support areas. Manages
relationships with the Library of Congress community, with an
emphasis of enrolling existing and new employees as members of the
credit union. Participates in community activities, promoting the
LCFCU brand, value proposition and community development.
The Branch Manager provides supervision and guidance to staff,
coaching and developing employees. They ensure that branch activity
drives overall profitability of the branch and meets credit union
goals and objectives. This position also oversees ATM balancing and
operation. The role assists as needed with member service coverage,
modeling exceptional member service. They assure that credit union
policies and procedures are followed.
Maintains equipment and files necessary to keep accurate
records.Education & ExperiencePrevious supervisory experience is
required.--- High School diploma or GED required.
--- Previous Financial Institution supervisory experience is
required.
--- Minimum two to three years financial institution experience in
teller operations and/or customer/member
support. Credit Union League courses in Accounting, Supervisory and
Member Services (appropriate college
level or other financial education certification may be applied in
lieu of credit union league courses) or
rela:ve work experience.Requirements1. Demonstrated ability to
provide courteous and professional service to members in such a way
that the result is extreme member satisfaction.
2. Demonstrated effective communications skills.
3. Manage overall profitability through loan and deposit growth,
meeting goals and objectives.
4. Demonstrated ability to work effectively with staff and
members.
5. Demonstrated knowledge of products and services including
general knowledge of IRAs, deposit products, transaction products,
data processing, ACH, CDs, ATM, payroll, regulations and
compliance.
6. Demonstrated leadership skills.
7. The ability to effectively direct subordinates to complete tasks
and required training.
8. Demonstrated effective analytiical and decision making
skills.
9. The ability to develop and present policy and procedure
recommendations.
10. Proficiency with Microsoft Office Suite (Word, Excel,
PowerPoint) and office machines requiredAdditional
CommentsExcellent opportunity for a dependable professional to join
a supportive and engaging work environment. Library of Congress FCU
is a successful credit union that primarily serves the employees of
the Library of Congress.Keep up with the latest industry info,
advocacy updates, member spotlights and upcoming events.
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Keywords: MD-DC Credit Union Association, Richmond , Branch Manager, Executive , Washington, Virginia
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