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Change/Release manager L

Company: Syrainfotek
Location: Richmond
Posted on: July 14, 2019

Job Description:

Change/Release manager Location: Richmond, VA Duration: 12 Months Key Duties - Must adhere to Enterprise Release Management processes Must adhere to Enterprise Change Management processes Must ensure all committed deliverables are on track according to the established milestones Must attend CAB meetings Must update Enterprise Release Management weekly on the status of our releases Must attend Release Readiness Governance meetings with the support of Project Management Must collaborate with external teams that have a stake in the Go Live implementation Must communicate downtimes and receive approval from Business Partners and Management Must align resources for Go Live implementations Must work with Environment Management from a scheduling perspective on having the environment ready for development and testing Must coordinate with Business Partners on UAT and Training schedules Must conduct Lessons Learned / Continuous Improvement meetings Must brief Production Support on the Implementation Plan for a release and provide key point of contacts in the event of something going wrong Skillset: Must be proactive and reactive Must have a sense of urgency Must be organized Must be willing to enforce processes Must be able to negotiate Must be able to communicate and articulate information to both technical and non-technical individuals Must be reliable Qualifications- 5-6 years of corporate experience in IT technical support Experience in handling and monitoring release/change management ticketing systems Knowledge in Service Now, JIRA Familiarity with ITIL v2 or 3 would be advantageous

Keywords: Syrainfotek, Richmond , Change/Release manager L, Executive , Richmond, Virginia

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