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Director of Operations

Company: Thrive Skilled Pediatric Care
Location: Richmond
Posted on: July 14, 2019

Job Description:

  • ** 1 MINUTE EASY APPLY ***

    Thrive Skilled Pediatric Care provides durable medical equipment and supplies, respiratory therapy services, RN skilled nursing services, and private duty nursing.

    Our purpose is simple, to provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential. We deliver this through our commitment to our purpose, our passion for what we do, and our pride in contributing to the health and wellbeing of children and their families.

    We are seeking a Director of Operations to join our team in Richmond, VA.

    The Director of Operations is responsible for the planning, organizing, directing, and controlling of the long term and day-to-day activities of our Richmond location and is responsible to execute the day-to-day operations and patient care services offered by the company. Experience in Home Health or Home Medical Equipment is required.


    Bachelor's degree with at least 7-10 years of experience in an Operations Leadership role, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

    Demonstrated experience in a leadership role with progressive responsibilities in home health care management.

    Knowledge of management practices and implementation thereof.

    Demonstrated knowledge of financial concepts, practices, and procedures.

    Understanding of P&L statement.

    Experience with managing, training, coaching, and developing a team.


    Responsible for the operations, procedure implementation, and day-to-day functions of all locations in a designated state(s).

    Responsible for customer satisfaction and oversight of managers to ensure productivity by management team and staff.

    Review prepared budgets and related financial reports.

    Participates in community activities to further enhance the company posture in the community.

    Participation in state and national associations/conventions to ensure effective and efficient business operations in alignment with industry standards.

    Participates in the talent management process by hiring the right people for the right roles as well as ensuring performance feedback is given to all in a timely manner.

    Plans for regularly scheduled and sharing of information to facilitate consistency in the organization and a process to implement needed changes/modifications in company policies and procedures.

    Appoints the individual(s) to be in charge in his/her absence, delineating split responsibilities should they

    Assists in ensuring that adequate planning occurs to meet the needs and appropriate response to the financial and personnel related matters of company operation.

    This position is required to be on call as business demands deems necessary.


    Able to effectively communicate with the business leadership team, resource teams, location team members, referral sources, and customers to build trusting relationships.

    Able to market the organization to referral sources.

    Possess strong problem-solving skills.

    Displays creativity and initiative to adapt to changes in business.

    Strong verbal and written communication skills.

    Able to effectively collaborate with others to create mutually agreeable solutions that are aligned with our mission and strategic objectives.

    Capable of gathering and analyzing statistical information in a manner that provides high quality patient care aligned with budgetary goals.

    Able to participate in/with trade associations.

    We offer a competitive compensation plan. Our benefits include:

    • Medical

    • Dental

    • Vision

    • Company-paid life insurance

    • Fidelity 401K

    Our Purpose:

    To provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential. This purpose serves as our guiding light and provides inspiration and motivation throughout our organization.

    Our Core Values:

    Excellence, Respect, Integrity, Compassion, and Social Responsibility. These define how we conduct our business, informing all our strategic and operational decisions.

    To learn more about Thrive, please visit our website at

    Apply now

Keywords: Thrive Skilled Pediatric Care, Richmond , Director of Operations, Executive , Richmond, Virginia

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