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Director,Technology

Company: CarMax, Inc.
Location: Richmond
Posted on: September 15, 2019

Job Description:

ABOUT THIS JOB:This senior IT position is responsible for developing and implementing an enterprise wide eCommerce /digital technology strategy, roadmap and investment plan. This position plays an influential role as a member of the senior IT leadership team in shaping IT strategy, making investment and priority trade-off decisions, reducing unit costs, negotiating and managing vendor contracts and improving associate talent, commitment and morale.--What we do:At CarMax, we develop disruptive applications to drive the industry forward.Over 20 years ago CarMax disrupted the automotive industry. 25 years later, CarMax is doing it again! We are building a best in class product organization to provide a seamless customer experience driven by innovation.Who we are looking for:This senior engineering leader is responsible for developing and implementing an enterprise wide Omnichannel /digital technology strategy with a strong partnership within our product organization, and alignment to the corporate roadmap and investment plan. You must be inspired to work with creative and technically forward engineering leaders. This position plays an influential role as a member of the engineering leadership team in shaping technology strategy, being dedicated to the customer centric focus of our product development practice, making investment and priority trade-off decisions, reducing unit costs, negotiating and managing vendor contracts and improving associate talent, commitment and morale in a DevOps culture. This leader will be key to growing a modern product development culture within CarMax and have passion for creating technology based product experiences that solve problems for their customers.Do you have what it takes to leverage a dynamic culture and lead a technically forward- thinking team to help drive the next emerging innovations for CarMax?The Engine:

  • Partner with key Product Management, Product Design and Technology leaders to understand current and future needs to develop an enterprise wide Digital technology strategy
  • Create and lead teams through strategic vision; update vision and roadmap as needed
  • Foster a strong customer service mindset through your engineering teams;-- champion thought leadership and innovation to reward curiosity--and initiative
  • Search out and bring innovative, external DevOps best practice ideas, with particular emphasis on digital / omnichannel
  • Define and execute the solution architecture, specifically cloud deployment model and architecture
  • Ensure project initiatives are well managed and deliver on expectations - functionality, timeliness and cost
  • Ensure staff are participating actively and contributing consistently to product discovery activities in their respective areas
  • Ensure staff maintains a visible and prioritized backlog of technical debt with clear plans to actively address the technical debt as part of normal sprint activitiesThe Transmission:
    • Technical depth to push the team towards a high standard of technical excellence, and achieve the organization's quality bar.
    • Expertise in understanding complex technology and applying it in a practical way to create business solutions--
    • Experience working within a dynamic, customer-centric organization and ability to partner with Product Management and Product Design
    • Able to exercise value based leadership
    • Excellent analytical and problem solving skills--
    • Performs effectively in a dynamic and challenging environment--
    • Ability to evaluate long term impact when making recommendations and decisions on how to influence the organization in the right direction
    • Ability to understand business drivers and how they impact decisions with the Product and Technology organizationsTechnical Specifications:
      • The ideal candidate will have at least 7 years of professional experience in implementing Online/eCommerce solutions
      • Minimum 10 years management/leadership experience including recruiting, coaching and mentoring, with a proven track record of building highly effective teams
      • Bachelors or Master's degree in computer science, management information systems, business administration, or related discipline
      • A proven ability to deliver IT solutions with predictability and quality
      • Extensive experience in strategic planning, budgeting and allocation
      • Extensive experience with third party software evaluation, selection, vendor negotiation and vendor management
      • Experience preferred with MS .Net, MS SQL, MS Azure, Akamai CDN, Adobe Analytics & Target, iOS and Android application development
      • Ability to communicate effectively (written and verbal) with both associates and managers and senior management
      • Ability to influence others' behavior toward the enterprise's goals; having a high emotional intelligence; can build trust while maintaining confidentiality
      • Ability to listen and to manage conflicts and achieve compromise while meeting meaningful goals and respecting other parties' perspectives - provided by Dice

Keywords: CarMax, Inc., Richmond , Director,Technology, Executive , Richmond, Virginia

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