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Business Director - Central Strategy & Analytics - Richmond

Company: Capital One
Location: Richmond
Posted on: September 15, 2019

Job Description:

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Business Director - Central Strategy & Analytics As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. The Central Strategy & Analytics team is responsible for owning the strategic direction for Customer Protection by engaging across the leadership team, monitoring our progress, and synthesizing the initiatives underway. Your materials will help tell our Customer Protection story to senior executives, including the CEO. Specific responsibilities include, but are not limited to: Engagement with finance team1. Be responsible for our relationship with the finance team and helping Customer Protection leaders understand what is required for us to meet the needs of Finance during planning2. Represent financial performance at different levels of granularity from Senior Leadership Team to team leads while keeping a consistent story that outlines our performance and appropriate themes from a Strategy perspective. Strategy and Analytics1. Lead monitoring and analysis for department performance. Work with leads to maintain a portfolio of performance measures that help us monitor performance. Lead the process and supporting tools that allow us to report on these measures and foster dialog about the performance. This lead will be responsible for gaining insight across the full department and influence individual leaders with information from across the team2. challenge the leads for 1, 3, internal and debit as to whether there are opportunities to strengthen the strategy in how we defend. identify common themes across the teams where many small problems actually are one bigger problem. 3. Own the tracking and governance required for enterprise initiatives that impact strategic decisions for how we run Customer Protection4. Lead the department through the appropriate routines that provide: view into performance, deeper dives into larger loss / expense challenges, strategic planning discussions, awareness of specific topics to be shared across teams. Credit Operations1. Make sure that Customer Protection is well organized in how we manage our credit responsibilities2. Help organize the credit program renewals, program governance3. Lead activities that bring together Retail Direct Bank credit professionals to achieve a community that is connected, engaged and constantly learning and sharing amongst each other. Basic Qualifications:- Bachelor's Degree- At least 7 years of experience in analysis Preferred Qualifications:- Master's Degree- 10+ years of experience in analysis- 2+ years of experience in financial services- 1+ year of experience in consulting- 3+ years of experience in people management

Keywords: Capital One, Richmond , Business Director - Central Strategy & Analytics - Richmond, Executive , Richmond, Virginia

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