Medical Information Case Processor / Drug Safety Operations Specialist

Company: Apex Systems
Location: Columbia
Posted on: February 24, 2021

Job Description:

Now hiring REMOTE Drug Safety / Medical Information Case Processor for a Work from Home Call Center to support COVID-19 global vaccine! (PharmD, RNs, or other Healthcare disciplines should apply). Email Donna Badin at for immediate consideration!
Medical Information Case Processor responsibilities include receiving and documenting incoming telephone calls, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.
Responsibilities also include:* Quality control* Call backs
* Medical Information Case processor responsibilities include receiving and documenting incoming calls, chats, faxes and emails from external customers such as patients and/or healthcare providers) and responding to their enquiries about products. Summarizing these reports based on information identified as vital to the project * Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products* Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results - this will include medical terminology, writing narratives, generating case queries. * Clarify, investigate and capture adverse event and product quality information EDUCATION AND
EXPERIENCE: Degree in a scientific or healthcare discipline (such as nurse or PharmD or other healthcare disciplines) ideally with 1-2 years similar experience or an equivalent combination of education, training and experience.
Experience in Lifecycle safety (Pharmacovigilance, Medical Information, Aggregate Reporting, Risk Management etc.) is a distinct asset.
Email with your MS Word resume for immediate consideration!

Keywords: Apex Systems, Richmond , Medical Information Case Processor / Drug Safety Operations Specialist, Healthcare , Columbia, Virginia