Health Educator Sr (US)-2

Company: Elevance Health
Location: Richmond
Posted on: August 6, 2022

Job Description:

Health Educator Sr (US)-2 + Location: National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint + Job Family: MED > Licensed/Certified Allied Health Professional + Type: Full time + Date Posted:Jul 28, 2022 + Req #: JR11222 Description As part of Elevance Health's Oncology & Palliative Care Solutions team, the Health Educator Sr. will contribute towards member care by being part of an enterprise Cancer Care Navigator team that is dedicated to support members with cancer. The Cancer Care Navigator is an end-to-end member support program that aims to simplify the complexities of cancer care by connecting with members and their care providers to reinforce provider care plans and educate about cancer diagnosis, recommended treatment(s), potential side effects, and where to seek support. The Health Educator Sr will serve as a single Elevance Health point of contact for these members and help them to understand plan benefits and connect them to other Elevance Health physical and behavioral support resources that may supplement what provider teams offer. The team focuses on a member-centric care model to understand the member and caregiver situation, offer guidance regarding community and digital support resources to fully support when and where help is needed. Primary duties may include but are not limited to : - Serves as a subject matter expert. - Identifies and/or coordinates specific health coaching plan needs to address objectives and goals identified during assessments. - Implements and/or coordinates coaching and/or care plans by educating members regarding health needs. - Assists with increasing participants motivational level by addressing barriers and assessing needs to facilitate health behavior change. - Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs. - Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program. - Monitors and evaluates effectiveness of interventions and/or health coaching plans and modifies as needed. - Directs members to facilities, community agencies and appropriate provider/network. - Diffuses situations with members who are resistant to health coaching and/or disease management interventions. - Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health. - Refers member to disease management or catastrophic case management. - May coordinate with others in the multi-disciplinary clinical team to coordinate health coaching plan for the member. - May serve as mentor for orientation and training of new staff. - Serves as resource expert to Health Educators and provides guidance about processes and systems, including assisting with complex calls, and complaints and other issues. - Prepares and presents in-services to the Health Educator team. Minimum Requirements: - Requires BA/BS in appropriate field of specialization. - 4 years of related experience in direct care health education, exercise instruction, or patient education; certification or advanced certification and/or license appropriate to field of specialty as required; or any combination of education and experience, which would provide an equivalent background. Preferred Requirements - Prior experience in health coaching or disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred. - Prior experience in health coaching. - Call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred. Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Be part of an Extraordinary Team Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact? We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World's Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contactability@icareerhelp.comfor assistance. EEO is the LawEqual Opportunity Employer / Disability / Veteran Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees. + EEO Policy Statement + EEO is the Law Postero + EEO Poster Supplement-English Version + Pay Transparency + Privacy Notice for California Residents Elevance Health, Inc. is an E-verify Employer Need Assistance?Email us (elevancehealth@icareerhelp.com) or call 1-877-204-7664

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