Care Advisor Nurse-Call Center
Company: Patient First
Location: Glen Allen
Posted on: March 19, 2023
|
|
Job Description:
Patient First is accepting applications for Care Advisor
Nurse-Call Center in the Glen Allen, VA area. Patient First
provides a friendly work environment that promotes a team-oriented
philosophy. Sign-on Bonus! The responsibilities of the job include,
but are not limited to, the following: Helping patients with
questions about their recent Patient First visit; Performing
comprehensive telephonic patient assessment; Following established
clinical protocols/guidelines and providing appropriate patient
instructions according to urgency of calls; Completing
documentation of telephonic conversations with patients, physician
offices, employers or insurance companies in the patient's medical
record with precision and accuracy; Translating oral information
into concise and accurate written documentation using standard
medical guidelines and Patient First approved abbreviations; Uses,
protects, and discloses patient Protected Health Information (PHI)
in accordance with Heath Insurance Portability and Accountability
act (HIPAA) standards; Notifying pharmacies of new prescriptions
and authorizations of refills as ordered by the physician;
Expediting emergency calls as needed; Facilitating communication
between patients and Patient First physicians; Helping develop new
members of the nurse call center; Following all Patient First
policies and procedures; Occasionally working shifts at a Patient
First center.
Keywords: Patient First, Richmond , Care Advisor Nurse-Call Center, Healthcare , Glen Allen, Virginia
Click
here to apply!
|