Clinical Program Manager

Company: Mason Counseling Group LLC
Location: Norfolk
Posted on: February 21, 2026

Job Description:

Job Description Job Description Mason Counseling Group is a dedicated healthcare organization committed to providing comprehensive care for individuals seeking recovery from substance abuse. We are looking for a highly skilled and motivated Clinical Program Manager to join our Portsmouth and/or Norfolk team. In this leadership role, you will oversee the mental health and substance abuse treatment program, ensuring effective delivery of services, supervising staff, and maintaining high-quality care for our clients. Key Responsibilities: Supervise and mentor a team of QMHPs, providing guidance and support to ensure consistent and effective treatment delivery. Ensure all client paperwork, including progress notes, treatment plans, and other documentation, is completed thoroughly and on time. Conduct biopsychosocial and comprehensive assessments to assess the needs of clients and develop individualized treatment plans. Complete and submit authorization requests to insurance providers in a timely manner. Ensure that all program activities are in compliance with state regulations and industry best practices. Provide ongoing training and support to staff to enhance program delivery and maintain a high standard of care. Track and report on client progress and outcomes to ensure the effectiveness of treatment interventions. Collaborate with interdisciplinary teams to coordinate care and address any concerns or issues that arise. Qualifications: Bachelor's or Master's degree in Psychology, Social Work, Counseling, or a related field. Licensed type or Qualified Mental Health Professional with a minimum of 3 years’ experience required. Experience conducting biopsychosocial, comprehensive assessments and the ability to develop individualized treatment plans. In-depth understanding of insurance authorizations and documentation requirements. Ability to manage multiple tasks and ensure deadlines are met in a fast-paced environment. Experience in facilitating group therapy sessions and managing diverse client needs. Knowledge, Skills, and Abilities: Strong leadership skills, with the ability to motivate and guide a team of professionals. Knowledge of substance abuse disorders, treatment modalities, and recovery principles. Skilled in conducting assessments and creating treatment plans tailored to individual needs. Excellent written and verbal communication skills, with a strong attention to detail. Strong organizational skills and ability to manage documentation, including progress notes and treatment plans. Knowledge of insurance processes and ability to complete authorizations effectively. Ability to maintain professional boundaries while establishing a supportive and caring environment for clients. Strong problem-solving and crisis intervention skills. Company Description Mason Counseling Group is a multi-faceted mental health agency located in Norfolk, Virginia. Our dedicated and passionate team provides holistic, person-centered care for our clients struggling in the areas of substance abuse and mental wellness. We specialize in helping clients overcome their personal barriers in order for them to achieve ultimate personal success. Company Description Mason Counseling Group is a multi-faceted mental health agency located in Norfolk, Virginia. Our dedicated and passionate team provides holistic, person-centered care for our clients struggling in the areas of substance abuse and mental wellness. We specialize in helping clients overcome their personal barriers in order for them to achieve ultimate personal success.

Keywords: Mason Counseling Group LLC, Richmond , Clinical Program Manager, Healthcare , Norfolk, Virginia