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Assistant Manager - Hospitality - #341 - Days/Evenings

Company: Sheetz
Location: Richmond
Posted on: November 21, 2020

Job Description:

Assistant Manager - Hospitality - #341 - Days/Evenings

If you are a current employee, click here to apply

Location:Sheetz Stores #00341 - 9401 AMBERDALE DR RICHMOND, VA

Starting Rate of Pay: $16.00

Full or Part Time: Full Time

Shift Needed: Days/Evenings


Profitably lead the day-to-day operations of the store in the absence of the Store Manager.

Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales.


* Friday - Off
* Saturday - Off
* Sunday - 7am - 4:30pm
* Monday - 4pm - 1:30am
* Tuesday - 4pm - 1:30am
* Wednesday - 4pm - 1:30am
* Thursday - 4pm - 1:30am

ESSENTIAL FUNCTIONS: (other duties may be assigned)

* Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.
* Provide input into the scheduling of staff.
* Resolve customer complaints and concerns in a timely manner.
* Ensure compliance with applicable policies, procedures and programs.
* Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.
* Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting.
* Ensure the completion of end of day tasks.
* Oversee the proper placement, pricing and stocking of merchandise in the store.
* Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)


* High School Diploma or GED required.
* Two-year degree in a business related field preferred.
* Successful completion of certification testing as needed.


* One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.


* ServeSafe
* Any other legally required certification

Keywords: Sheetz, Richmond , Assistant Manager - Hospitality - #341 - Days/Evenings, Hospitality & Tourism , Richmond, Virginia

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