RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Customer Service Position Available

Company: Teleperformance
Location: Chester
Posted on: April 9, 2021

Job Description:

Overview: Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include * Paid Training $14.50 * Competitive Wages $14.50- $17/hr * Monthly Bonuses * Full Benefits (Medical, Dental, Vision, 401k and more) * Employee wellness and engagement programs * A fun, casual work environment on site or virtual Your Impact Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. In addition to the overall convenience, you'll enjoy the many benefits of working from home! * Removing the cost, stress and time constraints of a daily commute * Total comfort of working from your own home * A flexible work scheduled and more work life balance Responsibilities: Handle and carefully respond to all military (including family) customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding Appropriately communicate with customers, exercising retention efforts if needed Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan Compassionately handle sensitive situations surrounding insurance needs and educationQualifications:Qualifications: Must be 18 years of age or older Must have P&C license Strong written and verbal communication skills and an ability to work with people from diverse backgrounds Ability to multi-task, good organizational and time management skills. 6 months of Customer Service experience preferred Ability to consistently meet schedule requirements Education/Experience: High school diploma or GED required Previous experience in a customer service position is a plus Any customer skill, quality or training certification is a plus Communication and Numeric Skills: Ability to read, analyze, and interpret verbal and written instructions. Ability to write business correspondence. Ability to effectively present information and respond to questions from customers Ability to speak effectively with individuals identified in Work Relationships. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization. Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Computer Skills: Knowledge of email systems such as Microsoft Outlook sufficient to communicate with both internal and external contacts. Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required. Ability to manage multiple web or software based programs simultaneously. Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer Associated topics: answer, client, customer, customer care, customer service representative, service call, service representative, support specialist, telephone, telephone activation specialist

Keywords: Teleperformance, Richmond , Customer Service Position Available, Hospitality & Tourism , Chester, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Bartender
Description: Know what it's like to be in the stadium on game day Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that (more...)
Company: Buffalo Wild Wings
Location: College Park
Posted on: 04/15/2021

Bartender
Description: PeopleReady is searching for an experienced Bartenders who is familiar with a wide variety of drink recipes and is capable of delivering quality customer service. The Bartender will be responsible for (more...)
Company: PeopleReady
Location: Riverdale
Posted on: 04/15/2021

Retail Sales Associate - Team Sports
Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed to creating an (more...)
Company: Dick's Sporting Goods
Location: Woodbridge
Posted on: 04/15/2021


Bartender
Description: PeopleReady is searching for an experienced Bartenders who is familiar with a wide variety of drink recipes and is capable of delivering quality customer service. The Bartender will be responsible for (more...)
Company: PeopleReady
Location: Suitland
Posted on: 04/15/2021

Dishwasher
Description: Are you committed to your work ethic Does working in a high-energy kitchen appeal to your skillset PeopleReady is hiring dedicated Dishwashers to make a difference in our client's kitchen. As a Dishwasher, (more...)
Company: PeopleReady
Location: Mount Rainier
Posted on: 04/15/2021

Retail Cashier
Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed
Company: Dick's Sporting Goods
Location: Washington
Posted on: 04/15/2021

Retail Operations Supervisor
Description: DescriptionStaples focuses on our customer and our community. As an Operations Supervisor, you'll provide an exceptional customer experience by ensuring store merchandising standards are achieved for (more...)
Company: Staples
Location: Oxon Hill
Posted on: 04/15/2021

Bartender
Description: PeopleReady is searching for an experienced Bartenders who is familiar with a wide variety of drink recipes and is capable of delivering quality customer service. The Bartender will be responsible for (more...)
Company: PeopleReady
Location: Brentwood
Posted on: 04/15/2021

Hostess
Description: We are looking for a Hostess who will be responsible for taking orders from and serving food to customers. Duties will mostly include taking food and drink orders and writing them down on order slips, (more...)
Company: PeopleReady
Location: Washington
Posted on: 04/15/2021

Dishwasher
Description: Are you committed to your work ethic Does working in a high-energy kitchen appeal to your skillset PeopleReady is hiring dedicated Dishwashers to make a difference in our client's kitchen. As a Dishwasher, (more...)
Company: PeopleReady
Location: Suitland
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds