Company: Doubletree Koger Center HOT137
Posted on: September 24, 2022
The DoubleTree by Hilton Richmond Midlothian is seeking an
experienced Executive Housekeeper to join our team!
This position is salaried and comes with great benefit options. -
This includes travel benefits within Hilton Hotels!
REPORTS TO: General Manager
SUBORDINATES: Room Attendants, Laundry Attendants and
To manage all facets of the Housekeeping Department ensuring high
levels of guest service and satisfaction.
Includes rooms, laundry, public areas, department storage areas and
Essential Job Functions:
--- Manages housekeeping and laundry staff: hiring, firing,
performance evaluations, training and development.
--- Establishes and maintains cost control systems for staffing
linen inventories and cleaning supplies.
--- Enforces policies and procedures.
--- Ensures quality services are rendered in meeting guest needs
and that guest relations are enhanced.
--- Schedules staff according to labor standards and forecasted
--- Maintains room quality based on hotel objectives.
--- Monitors and maintains level of cleanliness in rooms, storage
areas, laundry, restrooms and public areas.
--- Compiles and reports accurate status of guest rooms to front
--- Enforces standard procedures for the acceptance, security, and
return on guest lost and found items.
--- Maintains standard procedures for security of on-loan
--- Maintains productivity and labor cost goals.
--- Conducts inventories of linen, supplies and equipment as
--- Orders and receives supplies so as to maintain adequate
--- Ensures staff interacts with guests in a warm and friendly
--- Performs other related duties as required.
--- Knows and complies with all company policies and procedures
pertaining to this position and its duties.
--- Rewards employees who use their empowerment to meet or exceed
--- Managing Lost and Found items left at the hotel.
--- Flexibility to work various schedules as business demands
including nights, weekends and holidays.
--- Performs as other related duties as required.
--- Lead by example: Team Up, Own It and Passionately Serve!
--- Create and foster a TOP Culture within your department.
--- Give Shout Outs to your Team Members that Team Up, Own It or
--- Teach, mentor, and direct your team to exemplify the TOP
--- Recruit and hire team members who embody our TOP Culture.
--- Assure that you develop your team by sending them to TOP
--- Prepare your associates to take on more responsibility and
recommend TOP associates for promotion.
--- Demonstrate self-confidence, energy and enthusiasm at all
--- Being comfortable with the high level of visibility and the TOP
leadership role within the company.
Effective February 2018 Executive Housekeeping - Page 2 of 2
Education & Experience:
--- High school diploma or GED certification required or equivalent
--- 5 years of hotel housekeeping experience.
--- 2 years of supervisory or management experience.
--- Experience as Housekeeping Supervisor or Manager preferred.
--- Must have basic Reading, Writing, and Math skills.
--- Computer skills required.
--- Experience with Hotel Brand systems preferred.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of
the job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the
duties of the job, the employee will be required to:
--- Stand or walk for long periods of time (8 hours)
--- Lift, carry, push or pull up to 20 pounds frequently and up to
50 pounds on occasion.
--- Reach and extend arms above and below the waist frequently.
--- Bend, stoop, crouch, kneel, twist and climb frequently and
stand on ladder occasionally
--- Exposure to harmful chemicals, odors and potentially infectious
Keywords: Doubletree Koger Center HOT137, Richmond , Executive Housekeeper, Hospitality & Tourism , Richmond, Virginia
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