Customer Service Advisor
Company: Careerbuilder-US
Location: Richmond
Posted on: January 26, 2023
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Job Description:
The CSA is considered the Face of Jiffy Lube! CSAs personally
interact with customers to explain their vehicles maintenance
requirements and service recommendations, as well as guide the
Service Team on which services to perform on a customers vehicle.
CSAs also occasionally assist the Service Team in servicing
vehicles, changing oil and filters, adding fluids, checking tire
pressure, washing windows and vacuuming floorboards, as well as
other duties within the shop. - -Requirements - Should be at least
16 years old with a valid drivers license. - Should be experienced
and comfortable speaking with customers and other employees. -
Should be proficient with data entry skills. - Need to be able to
walk or stand for several hours at times in both hot and cold
temperatures. - Should be able to bend and reach comfortably, climb
steps, lift heavy objects occasionally and other physical
activities in both the lower and upper bay areas. - Will come in
direct contact with cleaning materials and fumes from vehicles in
the bay. - Must be able to read and interpret safety rules,
operating and maintenance instructions, and procedure manuals. -
-Job Benefits - Regular performance reviews - Biweekly incentive
plan - Generous employee discounts - Paid vacations (full-time
only) - Advancement potential - -Award Winning Training -Every
Jiffy Lube service center employee is required to complete Jiffy
Lube University, an award-winning training program so extensive
that Jiffy Lube earned the distinction of being an Automotive
Service Excellence (ASE) Accredited Training Provider. Jiffy Lube
University combines state-of-the-art computer-based instruction,
supervised on-the-job training and proficiency testing to help
Jiffy Lube technicians become skilled in providing comprehensive
preventive maintenance. - -Additional Info -Along with competitive
pay and outstanding advancement potential, employees also enjoy the
following benefits: - Regular Performance Reviews & Bonus Structure
- Paid Training - Generous Employee DiscountsPreferred
qualifications:
Keywords: Careerbuilder-US, Richmond , Customer Service Advisor, Hospitality & Tourism , Richmond, Virginia
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