Hospitality Specialist - Bar and Events (Williamsburg)
Company: Williamsburg Landing
Location: Williamsburg
Posted on: March 7, 2026
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Job Description:
Description: As a member of the Dining Services team, the
Hospitality Specialist – Bar & Events reports to the Catering
Manager and is responsible for providing exceptional beverage,
light food, and retail service in the Community Center. This role
combines the skills of a bartender, mixologist, and retail clerk,
and be able to do light culinary preparation. This position will
also serve periodically as supervisor on duty across community
dining outlets and provide event leadership as banquet captain
during special functions. This position requires the ability to
work independently to ensure customer service standards, safety
standards, and hospitality requirements are consistently met.
ESSENTIAL JOB FUNCTIONS Provides high-quality beverage service,
including craft cocktails, beer, wine, and non-alcoholic drinks,
ensuring consistency and responsible practices. Performs bar and
café setup and breakdown, including stocking and organization of
alcohol, beverages, food, and retail supplies. Prepares light food
items using small equipment, following recipes and safety
standards. Greets residents and guests warmly, ensuring exceptional
customer service across all Community Center areas. Maintains
cleanliness, organization, and appealing presentation of bar, café,
and retail space. Acts as banquet captain for special events,
overseeing server training, event setup, coordination, and
breakdown. Assists with supervision of servers and other staff
during meal service/events Serve as Dining Room Supervisor on duty
as assigned for coverage across campus dining venues Responds to
and resolves guest concerns; escalates issues to management as
needed. Monitors inventory levels; restocks and submits orders as
required. Ensures compliance with liquor laws, health and safety
regulations, and company policies. Utilizes POS system for
transactions and assists with training others. Performs other
duties as assigned. EDUCATION AND EXPERIENCE High school diploma or
equivalent required. Must be at least 21 years of age. Two or more
(2) years of hospitality service experience (bartending,
restaurant, or catering), preferred Prior supervisory, team lead or
banquet/event experience strongly preferred. Seller/Server of
Alcohol Certification and Food Handler’s Card within 30 days of
hire. TIPs Certification within first year of employment.
KNOWLEDGE, SKILLS, ABLITIES Comprehensive knowledge of mixology,
bar operations, and current beverage trends. Knowledge of event
service and banquet operations. Ability to prepare and serve light
food items safely and consistently. Strong supervisory and
leadership skills. Proficiency with Google Suite, Microsoft Word,
and Microsoft Excel; demonstrated experience with point of sale
(POS) systems Ability to work as a team or independently and be
self-motivated and goal oriented with shared accountability Ability
to handle multiple priorities requiring high degree of accuracy in
a fast-paced environment Ability to develop and maintain customer
service-oriented relationships and communicate professionally with
employees, residents, guests, and vendor partners Ability to take
initiative to solve problems on behalf of residents and staff
members and to exercise sound professional judgment appropriately
in urgent situations Ability to stand/walk for extended periods;
safely lift up to 35 lbs.; bend, kneel, squat, climb stairs.
Ability to work flexible shifts including evenings, weekends, and
holidays. BENEFITS (Full-Time Employees) : Health, Dental & Vision
Insurance FSA & HSA 403(b) Retirement Plan* 529 College Savings
Plan* Long-Term Care Insurance Legal Resources Paid Time Off
Holiday Pay* Corporate Wellness Program* Health Club & Spa
Membership* Employee Education & Training Fund* Employee Assistance
Program Credit Union Membership* * Part Time employee eligible
Williamsburg Landing is a non-profit, independent community
offering a vibrant lifestyle for residents. EOE/Drug Free/Tobacco
Free Requirements: PI5b2a5d28fe00-38003-38672503
Keywords: Williamsburg Landing, Richmond , Hospitality Specialist - Bar and Events (Williamsburg), Hospitality & Tourism , Williamsburg, Virginia