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Mortgage Trainer

Company: Jobot
Location: Richmond
Posted on: April 10, 2021

Job Description:

Remote, 401K 5% match, AMAZING Benefits!!!This Jobot Job is hosted by: Patrick MurphyAre you a fit? Easy Apply now by clicking the "Apply on company site" button and sending us your resume.Salary: $65,000 - $85,000 per yearA bit about us:**We are hiring for a FULLY REMOTE MORTGAGE TRAINER** Minimum 2 years of training experience with a mortgage company. We are a 10-year-old full-service mortgage provider committed to empowering community lenders with the tools and expertise needed to operate a home loan platform that is profitable, compliant, and borrower-focused! We are a Fannie Mae, Freddie Mac, and Ginnie Mae approved lender. We are extremely stable (no layoffs), growing but not over hiring, and offer tons of room for growth! Most folks in leadership positions got there naturally! If you do the work and go above and beyond, you will be rewarded with more compensation and promotions!Why join us?

  • Great salary - up to $85,000 per year for the right person!
  • An empowered culture where your ideas are important and your voice matters.
  • Opportunity for career growth. (We love promoting from within)
  • Benefits that become effective the first day of the month following your start date including - Medical, Dental, Vision, Disability Insurance, and much more.
  • 401K w/ match up to a maximum employee contribution of 5% - Effective the 1st of the month following 30-days of employment.Job DetailsWHAT YOU WILL DO - The Mortgage Trainer will be tasked with providing support, organization, and standardization to the learning platform. As the Mortgage Trainer you will create an exciting, modern, and comprehensive training program(s) for all team members including product training, sales, customer service, new hire onboarding, and leadership and management training. This role will be pivotal in enhancing and improving the learning experience for all our employees! WHAT TO EXPECT -
    • Improve learning effectiveness by helping collaborate to develop new approaches, sharing best practices while making support readily available
    • Effectively consult with subject-matter experts and guide training methods
    • Develop On-the-job training for multiple business unit functions as needed
    • Manage the scheduling of training sessions
    • Review, organize and maintain current Learning Management System course content
    • Assist in conducting evaluations to identify areas of improvement
    • Prepare training materials: guides, job aids, module summaries, videos, etc.
    • Designing and maintaining in-house training facilities and equipmentKEY RESPONSIBILITIES -
      • Establish and maintain key relationships with vendors, counterparties, and other regulatory or state agencies to act as a facilitator for available training sessions and materials.
      • Participate in contributing to projects regarding the design, development, update, and ongoing maintenance of training materials, assessments, and web-based training modules related to all Mortgage positions.
      • Align training goals with overall corporate and departmental objectives. Follow change management procedures for updating training manuals to ensure appropriate distribution of materials and consistent communication of changes.
      • Monitor trainee attendance and participation using tests/ assessments to measure trainees' comprehension of class material.
      • Periodically perform in positions for which others are trained in order to maintain current knowledge of techniques and duties required.
      • Work with Support and Technology Departments triaging IT tickets to determine if system issues exist or if user training is the solution.
      • Participate in planning and project management with people operations (HR), sales management, and leadership teams to determine training needs, procedural updates, and trainee performance
      • Meet deadlines and quality standards
      • Effectively manage multiple demands and competing priorities
      • Develop effective professional partnerships with all colleaguesQUALIFICATIONS -
        • High school diploma or GED
        • Must be proficient in Camtasia
        • Currently in a position of Mortgage training (creating content and facilitating) experience or as a Learning and Development Specialist in a Mortgage environment with a strong track record of success
        • Exceptional computer skills
        • Demonstrate responsibilities for multi-faceted direction and planning; must be a fast-paced individual
        • Excellent verbal and written communication skills
        • Excellent analytical and organizational skills
        • Detail-oriented
        • Ability to take direction and comprehend training
        • Ability to work closely within a team structure
        • Working knowledge of Microsoft Suite, specifically Word and Excel
        • Exceptional customer service and effective communication
        • Familiarity with mortgage process and mortgage documents
        • Constant phone interaction required
        • Must abide by the Company standards for email and telephone etiquette.Interested in hearing more? Easy Apply now by clicking the "Apply on company site" button.

Keywords: Jobot, Richmond , Mortgage Trainer, Human Resources , Richmond, Virginia

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