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Business Relationship Manager \u2013 Human Resources (Business Analyst)

Company: Gainwell
Location: Richmond
Posted on: April 10, 2021

Job Description:

Job Description:Essential Job Functions* Oversees, plans, and designs highly complex business processes and makes recommendations to improve and support business activities.* Analyzes and documents client's complex business requirements and processes; constructs conceptual data and process models, including data dictionaries and volume estimates to communicate requirements.* Performs the function of a lead in creating complex test case scenarios for testing and/or monitoring the testing of business applications to verify that client requirements are incorporated into the system design.* Function as a lead and provides input into the development and modification of systems to meet client needs.* Coordinates and facilitates meetings with clients on larger accounts to gather and document requirements and explore complex solutions.* Coordinates business analyst tasks on information technology projects and provide project team member guidance/support throughout the project life cycle. Provides work guidance and mentoring to less experienced personnel.* Participates and provides expertise in technical reviews and inspections to verify the implementation of 'intent of change' through the entire project.* Provides time estimates for project related tasks.* Creates and maintains the architecture for highly complex business process domains to ensure alignment with the organization's technology priorities.* Utilize service management/ticketing/queuing tools (such as ServiceNow) to track incidents and resolutions.* Financial management* Demonstrates extensive abilities and/or a proven record of success as a team leader in guiding application development and delivery/service teams in the following areas:* Managing development projects and all technical operational aspects for a specific business areas application.* Managing a portfolio of development and operations teams along with managing the technical support for the business applications.* Managing delivery of services and financial cost recovery for specific business sponsors.* Managing Service Level Agreements (SLA) with external and internal resources and quality/acceptance of deliverables including customer relations, problem management, vendor management and financial management of the service they represent.* Operating with some independent authority and good judgement to resolve technical issues that pertain to the business applications under their area of responsibility.* Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area.* Managing teams in a rapidly changing environment including performance management, coaching for development, and resource assignment.* Building relationships with business stakeholders throughout the organization to influence them to take action to drive progress.* Contributing to and/or facilitating security reviews, release management, capacity planning, infrastructure change scheduling, etc.; and,* Coaching technical team members to increase business acumen including the ability to effectively communicate.* Ideal candidate must be knowledgeable in SAP including S4Hana, Success Factors, etc. and have experience with G&A functionality.* This role will collaborate with Gainwells new SAP COE teams and the business leaders.

Keywords: Gainwell, Richmond , Business Relationship Manager \u2013 Human Resources (Business Analyst), Human Resources , Richmond, Virginia

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