ServiceNow Technical Consultant
Company: Veracity Consulting Group, LLC
Location: Glen Allen
Posted on: February 25, 2021
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Job Description:
Veracity is currently seeking a Senior ServiceNow Technical
Consultant to join our fast growing ServiceNow Practice team. The
resource will be responsible for the successful delivery of
ServiceNow's solutions and services, in a client consulting
environment.What you get to do in this role:The Senior Technical
Consultant will be responsible to architect, develop, invest, and
maintain thought leadership with deep subject matter expertise
related to ServiceNow ITSM product capabilities and complimentary
technologies in a client-consulting environment including;
Incident, Problem, Change, Service Request, CMDB, Knowledge,
Service Level Agreement / Management, Asset, Vendor, Contract and
Procurement Management; Customer Service Management, Custom Scoped
Applications, ServicePortal. Lead all technical aspects of the
project delivery and solution delivery on the ServiceNow platform
including:* Lead workshops to gather business/technical user
stories * Consult customers on industry and ServiceNow best
practices * Scoped Application Development * Application UI
Configuration and Workflow Configuration * Development of required
client specific reporting * Development of required integration
components (SSO, LDAP, REST/SOAP Web Services) * Lead, manage and
Interface with ServiceNow technical teams * Be a key member on
implementation project teams leading the teams and client
engagements* Prepare all client facing and internal deliverables
that are technology related * Drive the continuous improvements of
our implementation methodology and service offerings based on
client experiences * Subject Matter Expert on the delivery of
ServiceNow solutions * Service Catalog structuring and
configuration * ServiceNow Portal and Widget development * Creation
and delivery of solutions for customers addressing requirements
through technical architecture in consideration of process design
and technical best practices and standards * Collaborate and
Contribute to the creation, deployment and maintenance of Technical
Best Practices and Standards * Ensuring technical deliverables to
Customer Delivery and customers are complete, consistent, high
quality, on time and deliver valued outcomes * Achieve ServiceNow
Practice and Individual KPI's and Metrics as defined To be
successful in this role, we need someone who has experience with
the following and can hit the ground running: Technical Skills:*
Minimum 8 years' demonstrated experience as a key technical
resource leading the architecture and development of solutions in
client environments and managing teams * 5+ years of ServiceNow
implementation experience in a client consulting environment*
Proven product experience in addition to ITSM, CSM, AppEngine,
HRSD, ITOM, Cloud Management, PPM, GRC experience.* Demonstrated
experience in end to end development * Skilled with JavaScript,
Angular.JS, JQuery and/or BootStrap.JS * Proficiency with web
service standards such as SOAP, REST, XML, etc. * Proficiency with
web API's, Data integrations/ETL, Relational Databases * Experience
with SaaS / PaaS environments such as AWS, Azure * Proficiency with
modern HTML5/CSS/LESS * Knowledge of LDAP, VPN, SSL, SSO and other
such technologies and standards * Proficiency with how web
applications work including security, session management, and best
development practices. * Experience configuring cloud
platforms/applications * Proficiency with Agile project management
and delivery methodologies * Degree or equivalent, preferably in
Information Technology, Computer Science or Engineering disciplines
* Demonstrated experience in technical consulting roles, client
facing * Certified ServiceNow Administrator and/or Implementation
Specialist Consulting Skills* Proven team player and team leader
who is willing to roll up their sleeves and be hands-on as well as
architect and lead projects teams* Quick learner that can adapt to
a fast pace, changing environment * Eagerness and a strong desire
to expand IT knowledge at an enterprise level, as well as a
willingness to mentor other IT consultants. * Demonstrated ability
to influence and consult (providing options with pros, cons and
risks) around all key technical decisions during project delivery *
Strong interpersonal skills, customer centric attitude, ability to
deal with cultural diversity * Excellent oral and written
communication skills with the ability to present and explain
technical information in an articulate manner * Strong attention to
detail and creative problem-solving skills an absolute essential *
Ability to understand and interpret business needs and identify
appropriate business and technical solutions to meet those needs *
Proven record of successfully managing business relationships and
teams* Strong interest in cloud computing and related technologies
including SaaS, PaaS, IaaS.This is a fulltime position so no corp
to corp please.Powered by JazzHR04ZEqhLy8R
Keywords: Veracity Consulting Group, LLC, Richmond , ServiceNow Technical Consultant, IT / Software / Systems , Glen Allen, Virginia
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