System Administrator

Company: SunPlus Data Group, Inc.
Location: Richmond
Posted on: June 25, 2022

Job Description:

SunPlus Data Group is looking for System Administrator to work for a State Government facility in Richmond, VA.This is for 12 months to start and is likely to extendHours are generally M-F, 40 hrs/weekPay is $38/hr W2 hourly or $42/hr 1099 (CTC)**This job is mandatory 4 days ONSITE, with 1 day working remotely**It usually takes the State Government about 1-3 weeks to start interviews, just so that you are aware of the timeframe. The first interview will usually be via phone or WebEx.Job Summary:The State of SC is seeking a System Administrator with documented experience. The System Administrator will provide technical support for day-to-day operations within Configuration Management.

• Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs. Strong analytical thinking and problem-solving abilities required. Understanding of enterprise IT software/hardware Asset Management is highly desired.
• Provide technical support for day-to-day operations within Configuration Management. Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs. Strong analytical thinking and problem-solving abilities are required. Understanding of enterprise IT software/hardware Asset Management is highly desired.
• Provide day-to-day application administration, management, and technical support for ITSM and CMDB Suite to include Service Desk, Imaging Solution, Patch Management, System Workflows, Mobile Device Management, and other areas within the configuration management discipline.
• Assesses, prioritizes, and deploys software updates and security vulnerability patches in order to ensure that computers and servers are secured and protected from external intruders. Write, test, deploy, and support custom code and script as necessary to automate Tasks and IT processes.
• Work within the software approval process with the Software Asset Manager. Match software with licenses. Assist with the package building, deployment, and pushing of software to VSU Constituents. Serve as the Service Desk coordinator for the Software Asset Management queue. Ensure software metering. Identify opportunities for reduction in software costs. Streamline Software Reporting on a quarter to annual basis.
• Develop and maintain operating system imaging/deployment techniques for both Windows and Apple OS devices in conjunction with various functional levels within the university. Use of Apple School/Business Manager, PXE, MECM task sequence, WinPE, InTune, MEM, etc. is required in this function.
• Create, build and maintain software packages for varieties of deployment types. Maintain software available for installation via software portal and/or InTune/MEM.
• Perform reconciliation audits to compare installed software against licensed software, identifying gaps and ensuring the university remains compliant with contractual true-up cycles. Knowledge and understanding of software metering, auditing, and true-up cycles are required.
• Maintain, repair, and troubleshoot the MECM application, CMDB, MEM, and SQL Databases as needed.
• Provide reports on reconciliation, audit activities, licensing, warranty and maintenance/support contracts, and financial data. Report on Microsoft patch compliance, 3rd party patch compliance, installed software, software versioning within the environment, OS versioning, assets and more using available reporting tools.
• Lead InTune/MEM to include patching and MDM. Provide reports from InTune/MEM environment.
• Build, maintain and provide availability for AWS AppStream 2.0 or Workspaces environment, ensuring software is up to date and licensed. Generate reports from AWS and provide them to management. Support and build VDI images, both cloud or on-premise hosted.
• Generate, distribute, & review weekly IT asset management and/or configuration management reports, including ITSM metric data.
• Resolve all incident reports within the timelines prescribed for the severity level. Report all academic outages or degraded capabilities within Established client's SLAs. Update ticket notes with clear and accurate information to ensure that the life cycle of the ticket is accurately captured. Effectively communicate with end-users to provide excellent customer service when closing tickets.
• Perform some Active Directory and network duties.
• Perform other duties as required by the management team.

Keywords: SunPlus Data Group, Inc., Richmond , System Administrator, IT / Software / Systems , Richmond, Virginia