Field Service IT Technician
Posted on: March 19, 2023
Vodastra Technologies is -seeking a Field Service IT Technician
-to join our team! You will resolve computer-related issues for
your clients. -Responsibilities:
- Provide technical assistance with computer hardware and
- Resolve issues for clients via phone, in person, or
- Recommend hardware and software -improvements
- Track customer issues and resolutionsQualifications:Please
contact Kwasi@214-613-3392 -or CS@vodastra.com if you meet these
- Previous experience in IT, customer service, or other related
- Strong troubleshooting and critical thinking skills.
- Printer/copier and laptop/desktop -experience, technical
training, or equivalent combination of education and technical
- Computer skills including Microsoft Office Products,
networking, and internet browsers.
- Knowledge of using -diagnostic tools, service aids, and product
schematics, to assess and resolve equipment and system
- Ability to maintain and complete accurate record keeping and
processing of paperwork.
- Must work well independently, as well as follow
- Able to handle more than one responsibility at a time.
- Able to work under deadline pressures.
- Strong communication skills, organizational skills, and time
- Ability to build rapport with clients.
- Positive and professional demeanorHP systems such as HP point
of sale systems, Printers, POS, Desktop, Laptops, Tablets etc.
qualified or willingness to train and certify plus -work in a
ticketing system...is a plus.Powered by JazzHR
Keywords: Vodastra, Richmond , Field Service IT Technician, IT / Software / Systems , Blackstone, Virginia
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