Fairfax Mobile Service Technician

Company: Ted Britt Automotive Group
Location: Fairfax
Posted on: May 7, 2025

Job Description:

Automotive Mobile Service Technician






Position Summary:

We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers' homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road.





We Offer:

• 
  
• Competitive Pay
  
• Ongoing professional training
  
• Excellent benefits package including
  
  • 
    
  • Medical
    
  • Dental
    
  • Vision
    
  • Life, Long Term Disability, Critical Illness, Accident Insurance
    
  • Legal Shield
    
  • 401(k) and profit-sharing plan with employer match
    
  • Paid Holiday, Sick and Vacation Time
    
    
    
    
    
    
    
    Key Responsibilities:
    
    
    • 
      
    • Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
      
    • Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
      
    • Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
      
    • Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
      
    • Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
      
    • Follow Ford and dealership safety protocols and maintain high-quality workmanship.
      
    • Maintain regular inventory of parts and supplies in the mobile service vehicle.
      
    • Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
      
    • Uphold a professional image and positive attitude as a representative of the dealership in the community.
      
      
      
      
      
      Essential Functions (ADA Compliance):
      
      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      
      
      • 
        
      • Physical Requirements:
        
        
        • 
          
        • Frequently stand, bend, lift, and work under vehicles.
          
        • Lift and carry up to 50 pounds regularly.
          
        • Work in a variety of outdoor conditions (rain, heat, cold).
          
        • Use hand and power tools safely and effectively.
          
          
          
        • Driving Requirements:
          
          • 
            
          • Valid driver's license with a clean driving record.
            
          • Comfortable driving a commercial-size service van.
            
          • May require DOT medical card, depending on state/local regulations.
            
            
            
          • Work Environment:
            
            • 
              
            • Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
              
            • Occasional in-shop work or training at dealership facility.
              
              
              
              
              
              
              
              Qualifications:
              
              
              • 
                
              • High school diploma or equivalent required.
                
              • Ford certification or equivalent ASE certifications preferred.
                
              • Minimum 2 years of automotive repair/maintenance experience.
                
              • Strong diagnostic and troubleshooting skills for light-duty vehicles.
                
              • Excellent customer service and communication skills.
                
              • Ability to work independently with minimal supervision.
                
              • Familiarity with Ford vehicle systems and mobile service tools is a plus.
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Keywords: Ted Britt Automotive Group, Richmond , Fairfax Mobile Service Technician, IT / Software / Systems , Fairfax, Virginia