Senior Manager (Global Payment Network)

Company: Capital One
Location: Richmond
Posted on: April 1, 2026

Job Description:

Senior Manager (Global Payment Network) We’re looking for a strategic, forward thinking Senior Manager for our Global Payment Network (GPN) 1LOD Controls testing Team. In this role, you will use your leadership, communication, analytical and problem solving skills to build a scalable first line controls governance framework and center of excellence. This talented team will act as a critical bridge between risk and business partners, providing expert guidance on controls best practices, new control builds, and modernizing and improving existing controls. You will partner with senior leaders across the enterprise to ensure alignment with internal policies. You’ll need a well developed risk and control mindset, strong judgment, and the ability to influence priorities across the Lines of Defense teams to maintain a strong governance program while managing capacity. An ideal candidate will possess a unique combination of strong leadership qualities including strategic planning, outstanding communication with natural problem solving and analytical skills as well as collaboration abilities. This position will require strong judgment and relationship management to understand the needs and requirements of partners across the company. Responsibilities: Develop of a scalable first line controls governance framework to support the GPN business. Help to ensure alignment of first line controls with relevant regulations, risks, internal policies, and industry best practices. Partner with second and third lines of defense to ensure a cohesive and effective overall control environment. Provide oversight and guidance to the GPN business on the implementation and adherence to the controls governance framework and partner to embed controls governance principles within their day-to-day operations. Monitor the effectiveness of first line controls through regular reviews and analysis of performance data. Build and maintain strong relationships with key stakeholders across the first, second, and third lines of defense. Act as a point of contact for controls related inquiries to provide expert advice and guidance on new control builds as well as modernization of existing controls. Drive initiatives to automate and improve control processes where appropriate. Develop governance materials, reporting and presentations related to first line controls. Basic Qualifications: Bachelors Degree or military experience At least 5 years of Risk Management Experience At least 7 years of experience supporting, partnering and interacting with internal business clients Preferred Qualifications: Masters Degree At least 5 years of Project Management experience leading cross functional projects and programs in Risk At least 5 years of Financial Services risk management experience At least 3 years of experience in Data Analysis People management experience Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM) Lean, Agile, Six Sigma or Business Process Management PMP Certification or Masters Certificate of Project Management (CPM) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $177,700 - $202,800 for Sr. Risk Manager Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Richmond , Senior Manager (Global Payment Network), IT / Software / Systems , Richmond, Virginia