RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Virtual Experienced Tax Preparer

Company: Intuit
Location: Richmond
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Richmond , Virtual Experienced Tax Preparer, Other , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Program Security Officer (PSO II)
Description: Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, (more...)
Company: Mantech International Corporation
Location: Chantilly
Posted on: 09/23/2020

CDL-a Household Goods Mover Lease Purchase Truck Driver Jobs
Description: Drive How You Want. Drive Where You Want. Whether it's regional or OTR Owner Operator truck driver job opportunities that you're on the hunt for, United has a number of immediate positions open (more...)
Company: United Van Lines
Location: Harrisonburg
Posted on: 09/23/2020

Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you'll be in charge of the Infantry's most powerful weapon ndash the mortar. As part of a mortar squad, section, or platoon, you will perform challenging (more...)
Company: Army National Guard
Location: Charlottesville
Posted on: 09/23/2020


Senior Custom Stylist
Description: Alton Lane is actively hiring a Senior Custom Specialist.A Custom Specialist is passionate about building--relationships, providing an unsurpassed service experience to our customers, and producing consistent (more...)
Company: Alton Lane
Location: Charlottesville
Posted on: 09/23/2020

Systems O&M Support Task Lead
Description: Systems O M Support Task LeadApply 2020-98382 Chantilly, Virginia Top Secret/SCI Business Group HighlightsResponsibilitiesThe Systems O M Support Task Lead will oversee and ensure technical assistance, (more...)
Company: Perspecta
Location: Chantilly
Posted on: 09/23/2020

Program Security Officer
Description: Description br br SAIC is seeking a senior Program Security Officer PSO to provide br br Launch Security Operations Support LSOS for multiple programs/customers br br within the National (more...)
Company: SAIC
Location: Chantilly
Posted on: 09/23/2020

Teams with Doubles Endorsement: NEW $30,000 SIGN ON BONUS/SPLIT & Earn Up to 80 CPM.
Description: Teams with Doubles Endorsement: NEW 30,000 SIGN ON BONUS/SPLIT Earn Up to 80 CPMTRUCK DRIVING JOBS: OTR TEAMS EARN UP TO 200,000 A YEAR Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of (more...)
Company: US Xpress
Location: Harrisonburg
Posted on: 09/23/2020

SAFe Agile Coach
Description: Description SAIC s National Security Group NSG is seeking a SAFe Agile Coach to fill a critical position on the LANDMARK AOS program. The position will be located in Chantilly, VA and (more...)
Company: SAIC
Location: Chantilly
Posted on: 09/23/2020

Data Scientist
Description: Are you looking for a place to invest in your future Then consider a job at TechFlow where we provide opportunities for individuals to explore, learn and develop their career, while being part of an (more...)
Company: TechFlow, Inc
Location: Chantilly
Posted on: 09/23/2020

Systems Architect IV
Description: Business Group Highlights IntelligenceThe Intelligence group provides high-end systems engineering and integration products and services, data analytics and software development to national and military (more...)
Company: Careerbuilder-US
Location: Chantilly
Posted on: 09/23/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds