RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

English-Spanish Call Center Representative

Company: Carmax
Location: Richmond
Posted on: October 16, 2020

Job Description:

7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Provide an iconic customer experience

As an associate at one of our Contact Centers, you'll ensure we're putting people first. You'll handle a wide range of customer interactions and make it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you're talking to a customer on the phone, working with them online, or answering their questions via text message, your care and empathy will give them the personalized experience they deserve.

What you will do - Essential responsibilities

* Connect with customers online and over the phone to answer customer questions, conduct follow ups, and confirm appointments to best support the customer
* Triage incoming calls to the appropriate person or department to best assist the customer
* Complete administrative tasks such as processing payments and updating information in our CarMax systems
* Understand and adhere to company policies and procedures including collection policies/laws

Learn and succeed as part of a team

This is a high-energy environment where you will work as a team to meet goals. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team.

Qualifications and requirements

* High school diploma, or equivalent to 1-month related experience
* Thrive in a high energy and fast-paced environment
* Speak and listen effectively with CarMax customers via phone or in writing
* Strong written and verbal communication skills
* Basic computer knowledge, including word processing and typing skills

Working conditions

* Pleasant but noisy office environment
* Flexible work hours with shifts that may include nights, weekends, and holidays
* Wears CarMax clothing (acquired through the company) at all times while working in the store
* Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For--.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Keywords: Carmax, Richmond , English-Spanish Call Center Representative, Other , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


VCU National Training and Data Center (NTDC) Vacancies
Description: Virginia Commonwealth Universitys Rehabilitation Research and Training Center RRTC , School of Education, is excited to announce three vacancies for the VCU National Training and Data Center NTDC . (more...)
Company: Virginia Commonwealth University
Location: Charlottesville
Posted on: 10/23/2020

CDL-A Flatbed Truck Driver - ROA
Description: Job Description Averitt Express is currently seeking professional CDL-A truck drivers to join us in our flatbed driver division. Cover 15 states in the South and Mid-Atlantic regions, hauling mostly (more...)
Company: Averitt
Location: Harrisonburg
Posted on: 10/23/2020

Warehouse Worker
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: Harrisonburg
Posted on: 10/23/2020


Immediate Need - CDL Team Drivers - $.72CPM
Description: Class A CDL Team Drivers Annual Average of 60k per Driver 2,000 Sign-on Bonus Now accepting Recent Graduates Call us at 866 462-1038 or apply online Hurry, this position will
Company: CRST Dedicated East
Location: Charlottesville
Posted on: 10/23/2020

Truck Driver - Class A CDL - Dedicated
Description: Job DescriptionGET HOME WEEKLY while earning
Company: U.S.Xpress
Location: Harrisonburg
Posted on: 10/23/2020

Earn more this Fall, deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Harrisonburg
Posted on: 10/23/2020

Customer Service Representative - Work from Home
Description: Customer Service Representative - Work from Home - USA Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents (more...)
Company: TTEC
Location: Harrisonburg
Posted on: 10/23/2020

Assistant Scientist (4544)
Description: br br Position Description: br br Position Summary br br NRAO's mission is to enable forefront research into the Universe at radio wavelengths. In partnership with the scientific community (more...)
Company: National Radio Astronomy Observatory
Location: Charlottesville
Posted on: 10/23/2020

RN / Registered Nurse / Virginia / Any / Rehab Nursing Tech (Pool) Job
Description: Extra attention to detailExceptional outcomesBE THE CONNECTION.Your role as a rehab nursingtechnician CNA or LNA lets you be the connection between dedication to detailand patient outcomes that exceed (more...)
Company: Encompass Health
Location: Charlottesville
Posted on: 10/23/2020

CDL-A Truck Drivers: 80% SEATED IN 3 DAYS!
Description: Job DescriptionTop-Paying CDL A Job Opportunities: OTR DRIVERS: Choose U.S. Xpress and work with the nation's fifth largest asset based carrier High annual salary 5 CPM pay
Company: U.S.Xpress
Location: Charlottesville
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds