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Patient Access Rep

Company: Virginia Commonwealth University Health Systems
Location: Richmond
Posted on: October 17, 2020

Job Description:

JOB SUMMARY The chief objective of this position: Handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. Greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. Provide quality customer service to patient of all ages, their families, visitors, medical staff, clinicians and co-workers. Ensure that everyone is treated courteously, quickly, and with respect.## Experience REQUIRED: Previous experience with computers, Microsoft Office software and navigating the Internet. Previous experience keyboarding with the ability to type 40 words per minute# Experience PREFERRED Previous work experience in a healthcare setting and knowledge of medical terminology Experience with medical insurance, HMO, and managed care Experience with appointment registration Education/training REQUIRED:# High school diploma or equivalent Education/training PREFERRED: Associates or Bachelor#s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program #LI-DB2

* JOB SUMMARY

*

THE CHIEF OBJECTIVE OF THIS POSITION:

* Handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. Greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. Provide quality customer service to patient of all ages, their families, visitors, medical staff, clinicians and co-workers. Ensure that everyone is treated courteously, quickly, and with respect.

*

EXPERIENCE REQUIRED:

* Previous experience with computers, Microsoft Office software and navigating the Internet.

* Previous experience keyboarding with the ability to type 40 words per minute

*

EXPERIENCE PREFERRED

* Previous work experience in a healthcare setting and knowledge of medical terminology

* Experience with medical insurance, HMO, and managed care

* Experience with appointment registration

*

EDUCATION/TRAINING REQUIRED:

* High school diploma or equivalent

*

EDUCATION/TRAINING PREFERRED:

* Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program

#LI-DB2

VCU Health System Authority (VCU Health) complies with applicable civil rights laws and does not discriminate on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, political affiliation, disabilities, marital status, veteran status, residence, financial status, or any other manner prohibited by law.

Keywords: Virginia Commonwealth University Health Systems, Richmond , Patient Access Rep, Other , Richmond, Virginia

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