Manager, Supplier Management

Company: Capital One
Location: Richmond
Posted on: November 22, 2020

Job Description:

West Creek 4 (12074), United States of America, Richmond, Virginia Manager, Supplier Management At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. Capital One’s Enterprise Supplier Management (ESM) department is crafting the next generation of contract practices and values to allow our philosophy to transcend into each of our products and services. If you’re a solid team player, enjoy negotiating deals and collaborating on a cross-functional team, ESM may be perfect for you.

Manager, Supplier Management is responsible for the holistic relationship between Capital One and key third parties, ensuring a stable and efficient supply chain. They establish relationships with internal business customers and account teams with assigned third parties. They deliver key cost management, risk management, and performance management-related efforts for each of their assigned third party relationships. Additionally, these associates are responsible for ensuring that all Corporate or Business policies and procedures are adhered to, as well as maintaining appropriate documentation for their assigned relationships.

Key responsibilities include:

• Act as primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties

• Negotiate contracts for a broad range of services for Capital One, ranging from larger more complex engagements to smaller and less risky transactions that the business engages in directly

• Provide day-to-day operational advice, problem solving, and miscellaneous support for various internal customers

• Endeavor to deliver year-over-year cost savings with managed third party relationships and the applicable spend category

• Assist in development and execution of category/supplier strategies

• Partner with internal budget owners to deliver against operating budgets

• Partner with appropriate stakeholders on negotiations for all managed third party relationships

• Responsible for proper invoice review, reconciliation and payment

• Monitor and ensure successful delivery against third party contractual obligations

• Assist in development of, and subsequently monitor  key performance indicators for third party relationships

• Produce regular performance related reporting for internal stakeholders

• Manage on-boarding/off-boarding of third parties

• Proactively identify and mitigate third party related risks and performance-related data into a holistic assessment of assigned third parties

• Accountable for policy requirements for all managed third party relationships

• Plan and conduct periodic third party business reviews, including appropriate internal and external stakeholders in such reviews

• Assist in the development of appropriate business continuity/disaster recovery plans for managed third parties

• Responsible for managing all third party-related audits

• Partner with internal risk groups to ensure third party relationships are compliant with all relevant requirements

• Partner with appropriate stakeholders on sourcing activities which impact managed third party relationships

• Maintain constant awareness of external marketplace as it relates to third parties and/or relevant internal capabilities

• Identify mutually beneficial opportunities with third parties

• Travel to various third party sites and corporate locations when required

• Suggest and implement internal process improvements to benefit Capital One’s Procurement organization

Basic Qualifications:

• Bachelor's Degree or Military Experience ?

• At least 3 years of experience in Supplier Management or Account Management

• At least 1 year of experience in Project Management

Preferred Qualifications:

• 5+ years of experience in Supplier Management or Vendor Management

• 3+ years of experience in Risk Management

• CPM Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Richmond , Manager, Supplier Management, Other , Richmond, Virginia